---
sourceDocument: Yokohama Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/platform-security

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Multi-factor authentication with Email

# Multi-factor authentication with Email {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Multi-factor authentication (MFA) with Email as a factor for your
authentication.

Admin can configure ServiceNow instance to require users who attempt to
login to the instance using Email based OTP.  
Note:  
MFA with Email is activated with the Integration - Multifactor Authentication (`com.snc.integration.multifactor.authentication`) plugin by default. You need to configure the policy inputs and conditions.

<br />

When users attempt to login to ServiceNow, Email OTP is sent to the Email
address associated. User's can enter the six-digit verification code that it sent to the email
address and verify their identity.