---
sourceDocument: Yokohama Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/platform-security

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Activating External User Self-Registration

# Activating External User Self-Registration {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can activate the External User Self-Registration plugin (com.snc.external_user_self_registration) if you have the admin role. {#external-user-registration-plugin__external-user-registration-plugin-info}

## Before you begin

Role required: admin

## About this task

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#external-user-registration-plugin__find-plugins-cmd}
{#external-user-registration-plugin__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#external-user-registration-plugin__p_cb1_nfg_h1c}
   {#external-user-registration-plugin__find-plugin-cmd}
{#external-user-registration-plugin__find-plugin}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US). {#external-user-registration-plugin__activate-plugin}
{#external-user-registration-plugin__activate-plugin}{#external-user-registration-plugin__steps_rfx_bf1_2t}

*[\>]: and then