---
sourceDocument: Yokohama ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/platform-user-interface

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Customize the Next Experience keyboard shortcuts

# Customize the Next Experience keyboard shortcuts {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Customize the Next Experience keyboard shortcuts to streamline your workflow and boost productivity.

## Before you begin

Role required: none

## About this task

Learn more about customizing keyboard shortcuts from the following tutorial:

## Procedure

1. Navigate to ![User menu.]() User MenuKeyboard shortcuts.  
   The keyboard shortcuts modal opens.Figure 1. Keyboard shortcuts modal
2. Select Remap keyboard shortcuts.
3. Find an existing keyboard shortcut that you want to customize by either scrolling or entering text.
   * Scroll vertically through the list of available keyboard shortcuts.
   * Enter text into the Search field to search through the entire list of available keyboard shortcuts.

   {#customize-keyboard-shortcuts__choices_p34_gxw_ldc}  
   Note:  
   The pencil icon ( ![Pencil icon.]()) appears for those keyboard shortcuts that are customizable. Currently, not all existing shortcuts are customizable.
4. Open the keyboard shortcut field for editing by selecting the pencil icon ( ![Pencil icon.]()).
5. Enter the key combination that you want to use as the keyboard shortcut and select the green check mark to accept and save your entry.  
   Note:  
   A keyboard shortcut must include at least one modifier and one letter. For example, Command + K.
   Figure 2. Acceptance of new keyboard shortcut  
   Note:  
   The modal notifies you if you enter a key combination that is already in use.Figure 3. Keyboard shortcut already exists message
6. **Optional:** If you decide not to save your new shortcut, select X or Close to cancel.
7. **Optional:** To restore all remapped keyboard shortcuts to their original values, select Restore Defaults.  
   A dialog box appears for you to confirm or deny this request.

*[\>]: and then