---
sourceDocument: Yokohama ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/platform-user-interface

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Guided Tours

# Guided Tours {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Guided Tours train and onboard users in the ServiceNow user interface (UI) by providing interactive steps for completing online tasks in their browser. You can create steps that users simply read and acknowledge, or
offer an interactive experience that allows them to engage directly with the application.
Watch this five-minute video to learn about creating Guided Tours that help users learn how to perform tasks in ServiceNow.

## Get started {#guided-tours__section_b2g_zps_nyb}

|-|-|-|
| [ExploreLearn about Guided Tours features.](https://www.servicenow.com/docs/dPiVeDgOuSp3R9zLKsBo1Q "Learn about Guided Tours features that enable you to demonstrate to users how to perform a task.") | [ConfigureConfigure Guided Tours.](https://www.servicenow.com/docs/2mvWIW1KgWQSXTiNWeDogg "Guided tours configurations let you enable tours, configure tours to automatically launch, and customize the tour experience.") | [UsingUsing Guided Tours.](https://www.servicenow.com/docs/CK2GqhE5MsxDOPLcsJoilw "Use Guided Tours to train and onboard users within the ServiceNow user interface (UI).") |
|   |   |   |
[ ]

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## Workarounds {#guided-tours__section_h2g_zps_nyb}

* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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