---
sourceDocument: Yokohama ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/platform-user-interface

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Recent \& Popular Items widget

# Recent \& Popular Items widget {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Allow a user to browse recent and popular catalog items. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

## Using the widget {#recent-and-popular-items-widget__section_srs_53w_bkb}

The Recent \& Popular Items widget includes two tabs: My Recent Items and Popular Items.

A user opens the My Recent Items tab to see catalog items that they recently viewed or
requested.

A user opens the Popular Items tab to see catalog items that have been widely requested by
other users.

Each item card displays basic information about the catalog item, such as the item name,
image, and price.

To navigate to the item listing, the user selects View Details.

## Instance options {#recent-and-popular-items-widget__section_fwy_53w_bkb}

Use the instance options to configure the Recent \& Popular Items widget for a portal
page.  
{#recent-and-popular-items-widget__table_sgd_y3w_bkb__entry__2}

| Field | Description |
|-|-|
| Data ||
| Popular Items used in | Time span over which users have requested the popular items. You select one of the following options: * -- None --: Display popular catalog items with no time span specified. This is the default option. * Last 3 Months: Display the most requested catalog items in the past three months. * Last 6 Months: Display the most requested catalog items in the past six months. * Last 12 Months: Display the most requested catalog items in the past year. * Life time (Has performance implications): Display the most requested catalog items of all time. Selecting this option may decrease system performance. {#recent-and-popular-items-widget__ul_ckh_3jw_bkb} |
| Presentation ||
| Number of Items | Maximum number of catalog items to display in each tab. The value is 8 by default. |
| Behavior ||
| My Recent Items By | Criteria to qualify which catalog items are displayed in the My Recent Items tab. You can select one of the following options: * -- None --: Display recent items with no criteria specified. This is the default option. * View: Display the catalog items that the user viewed most recently. * Request: Display the catalog items that the user requested most recently. {#recent-and-popular-items-widget__ul_dll_gjw_bkb} |
[ ]

{#recent-and-popular-items-widget__table_sgd_y3w_bkb}
**Related concepts**   

* [Catalog Content widget](https://www.servicenow.com/docs/~tUCkBfLbAPptRECslcIkA "The Catalog Content widget is part of the Service Catalog and includes a tiled list of all the content items available in the catalog. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [Catalog Homepage Search widget](https://www.servicenow.com/docs/mWBMtPVSmMKk9ghaJgmNMQ "Give your users the option to search the Service Catalog as soon as they log in. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [Request Fields widget](https://www.servicenow.com/docs/UqYzZo6bPwsEs7KYKNdRYw "The Request Fields widget displays information about any request a user has made. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [Requested Items widget](https://www.servicenow.com/docs/e~Hrv2EAJ6hjsPjbCcAURw "Describes at what stage of the order a requested item is. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [Requests and Approvals widget](https://www.servicenow.com/docs/PKnHBK6~k_69hhwQXrsR7w "Allow a user to refer to their open requests and approvals in the Service Catalog. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Catalog Item widget](https://www.servicenow.com/docs/~S~pbmzYXSx6lhASsG41Vw "Use this widget (widget-sc-cat-item-v2) to view the information about a catalog item and order the item. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Categories widget](https://www.servicenow.com/docs/zNKtgkuy4t1e6dJzpZvXtw "The SC Categories widget displays Service Catalog categories. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Category Page widget](https://www.servicenow.com/docs/zQdtBIm~x5~N6bccZHhJuQ "Lists the catalog items available within a certain category. Categories are determined within the Service Catalog module. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Order Guide widget](https://www.servicenow.com/docs/Ym52tjLXzpAdTteXn9SXBQ "Use this widget (widget-sc-order-guide-v2) to request an order guide, that is, a single service catalog request for several catalog items with a specific purpose. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Popular Items widget](https://www.servicenow.com/docs/ykFO9SQ2nvgpYP0BLLjJFg "List of Service Catalog items that users purchase often. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Save Bundles widget](https://www.servicenow.com/docs/2MWununTVV4pAaTL1kA8PQ "The Save Bundles widget allows you to save specific catalog items together for reuse. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Saved Carts widget](https://www.servicenow.com/docs/flBBaq6wkTXU9yKShv3TUA "The Saved Carts widget shows previously created and saved bundles from the Service Catalog. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Scroll to top widget](https://www.servicenow.com/docs/TlZKJEUB3gPD4jZUYeydJA "In the Service Portal mobile view, the SC Scroll to top widget (sc_scroll_to_top) lets you scroll to the top of the screen after you scroll down. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Shopping Cart widget](https://www.servicenow.com/docs/idon0qd_CRTyy1RUJw0zNA "The SC Shopping Cart widget (sc-shopping-cart-v2), used with Service Catalog, stores all your orders at one place. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SP Variable Editor widget](https://www.servicenow.com/docs/FwlYw_QWZx1Qz_EDIdQReA "The Variable Editor widget allows you to change the specifications you chose for an item in the Service Catalog. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Wish List Cart widget](https://www.servicenow.com/docs/WXoRnc3PyNXWs0XLolLG1A "Use this widget to add catalog items or record producers to the wish list so that you can review them. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")  
**Related tasks**   

* [Create and edit a page using the Service Portal Designer](https://www.servicenow.com/docs/x2gXWj4id21P6Zpk9NeShA#t_ConfigureAPage "Create or edit a page and use layouts to organize the columns that house the widgets.")
* [Configure widget instances](https://www.servicenow.com/docs/5W12O28oJneVtcGsqmlqKg "Create unique instances of widgets by configuring the options for each instance.")
* [Clone a widget](https://www.servicenow.com/docs/YyFPkPDFhu~i_CR5U5Adyg "Take advantage of existing code by cloning and editing an existing widget.")

