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Yokohama Release Notes

Release notes for upgrading from Washington DC

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Table of contents
  • Yokohama release notes
    • Using the release notes
    • Build your own release notes
    • Yokohama General Availability release highlights
    • Learn about the Yokohama release
      • Release notes for upgrading from Xanadu
        • Combined product release notes for upgrades from Xanadu to Yokohama
        • Features and changes by product
          • API release notes
          • App development and low-code release notes
            • App Engine Studio release notes
            • Creator Studio release notes
            • ERP Canvas release notes
            • ERP Customization Mining release notes
            • Integration Hub release notes
            • Next Experience Developer (NED) Tools release notes
            • Now Assist for App Engine release notes
            • Now Assist for Creator release notes
            • RPA Hub release notes
            • Table Builder release notes
            • ServiceNow IDE release notes
            • ServiceNow SDK release notes
            • ServiceNow Studio release notes
            • Workflow Data Fabric Hub release notes
            • Workflow Studio release notes
              • Flows, subflows, and actions in Workflow Studio release notes
              • Playbooks in Workflow Studio release notes
              • Decision Builder in Workflow Studio release notes
          • Next Experience Components release notes
          • Conversational Interfaces release notes
            • Now Assist in Virtual Agent release notes
            • Sidebar release notes
            • Virtual Agent release notes
          • Customer Service Management release notes
            • Agent experience for CSM release notes
            • Case management for CSM release notes
            • Data management for CSM release notes
            • Intelligence for CSM release notes
            • Now Assist for Customer Service Management (CSM) release notes
            • Customer Contracts and Entitlements release notes
            • Self-service and omnichannel engagement for CSM release notes
            • Workforce Optimization for Customer Service CSM release notes
          • Employee Service Management release notes
            • HR Service Delivery release notes
              • Case and Knowledge Management release notes
              • Agent Workspace for HR Case Management release notes
              • Now Assist for HR Service Delivery (HRSD) release notes
              • Manager Hub release notes
            • Contract Management Pro release notes
              • Now Assist in Contract Management release notes
            • Employee Center release notes
            • ServiceNow Add-in for Microsoft 365 release notes
            • Journey designer release notes
            • Now Mobile release notes
            • Now Assist for Workplace Service Delivery (WSD) Release Notes
              • Now Assist for Workplace Service Delivery (WSD) release notes
          • Talent Development release notes
            • Talent Development Core release notes
            • Mentoring release notes
            • Skills Foundation release notes
            • Talent Feedback release notes
            • Opportunity Marketplace release notes
          • Enterprise Architecture release notes
            • Enterprise Architecture (formerly Application Portfolio Management) Release Notes
            • Now Assist for Enterprise Architecture (EA) release notes
          • Environmental, Social, and Governance Management release notes
          • Field Service Management release notes
            • Now Assist for Field Service Management (FSM) release notes
          • Financial Services Operations release notes
            • Dispute Rules Content Pack for Visa release notes
            • Ethoca Spoke
            • Financial Services Card Operations release notes
            • Financial Services Operations Core release notes
            • Financial Services Operations Integration with Visa release notes
            • Insurance Claims Core release notes
            • Mastercard Spoke release notes
            • Now Assist for Financial Services Operations (FSO) release notes
            • Visa Spoke release notes
          • Governance, Risk, and Compliance release notes
            • Advanced Risk release notes
            • AI Risk and Compliance release notes
            • Audit Management release notes
            • Business Continuity Management release notes
            • Continuous Authorization and Monitoring release notes
            • Common Core release notes
            • Compliance Case Management release notes
            • Operational Resilience release notes
            • Policy and Compliance Management release notes
            • Privacy Management release notes
            • Regulatory Change Management release notes
            • Smart Assessment Engine release notes
            • Third-party Risk Management release notes
              • Third-party Risk Management upgrade information
          • Healthcare and Life Sciences release notes
            • Care Team Operations for Biomed release notes
            • Care Team Operations for Healthcare IT release notes
            • Healthcare Operations Core release notes
            • Patient Support Services release notes
            • Pre-Visit Management release notes
            • Redox Inbound Integration release notes
          • Impact release notes
          • AI Experiences release notes
            • AI Control Tower release notes
            • Conversation Insights release notes
            • Document Intelligence release notes
            • Generative AI Controller release notes
            • Knowledge Graph release notes
            • Now Assist release notes
            • Now Assist Analytics release notes
            • Now Assist Skill Kit release notes
            • Now Assist in Document Intelligence release notes
            • Predictive Intelligence release notes
            • ServiceNow AI Lens release notes
          • IT Asset Management release notes
            • Enterprise Asset Management release notes
            • Hardware Asset Management release notes
            • Software Asset Management release notes
            • Now Assist for Hardware Asset Management (HAM) release notes
            • Now Assist for Software Asset Management (SAM) release notes
          • IT Operations Management release notes
            • ITOM Cloud Accelerate release notes
              • Cloud Account Management release notes
            • ITOM Health release notes
              • Agent Client Collector release notes
              • Event Management release notes
              • Health Log Analytics release notes
              • Service Observability release notes
              • Service Reliability Management release notes
              • Synthetic monitoring release notes
            • ITOM Optimization release notes
            • ITOM Visibility release notes
            • Now Assist for IT Operations Management (ITOM) release notes
            • AIOps LEAP release notes
          • IT Service Management release notes
            • Benchmarks release notes
            • Change Management release notes
            • DevOps Change Velocity release notes
            • Digital End-User Experience release notes
            • Digital Portfolio Management release notes
            • Incident Management release notes
            • ITSM Mobile Agent release notes
            • ITSM Predictive Intelligence Workbench release notes
            • ITSM Success Dashboard release notes
            • Now Assist for IT Service Management (ITSM) release notes
            • On-Call Scheduling release notes
            • Problem Management release notes
            • Request Management release notes
            • Service Level Management release notes
            • Service Operations Workspace for ITSM release notes
            • Service Portfolio Management release notes
            • Vendor Management Workspace release notes
            • Workforce Optimization for ITSM release notes
            • Site Reliability Operations release notes
          • Manufacturing Commercial Operations release notes
          • Mobile Platform release notes
          • Now Assist and agentic AI release notes
            • Now Assist release notes
            • Generative AI Controller release notes
            • Knowledge Graph release notes
            • Now Assist AI agents release notes
            • Now Assist for App Engine release notes
            • Now Assist for Configuration Management Database (CMDB) release notes
            • Now Assist in Contract Management release notes
            • Now Assist for Creator release notes
            • Now Assist for Customer Service Management (CSM) release notes
            • Now Assist in Document Intelligence release notes
            • Now Assist for Enterprise Architecture (EA) release notes
            • Now Assist for Field Service Management (FSM) release notes
            • Now Assist for Financial Services Operations (FSO) release notes
            • Now Assist for Hardware Asset Management (HAM) release notes
            • Now Assist for HR Service Delivery (HRSD) release notes
            • Now Assist for IT Service Management (ITSM) release notes
            • Now Assist for Sales and Order Management (SOM) release notes
            • Now Assist for Security Incident Response and Now Assist for Vulnerability Response release notes
            • Now Assist for Service Graph Connectors (SGC) release notes
            • Now Assist Skill Kit release notes
            • Now Assist for Software Asset Management (SAM) release notes
            • Now Assist for Source-to-Pay Operations release notes
            • Now Assist for Strategic Portfolio Management (SPM) release notes
            • Now Assist for Telecommunications, Media and Technology (TMT) release notes
            • Now Assist in AI Search release notes
            • Now Assist in Platform Analytics release notes
            • Now Assist in Virtual Agent release notes
          • Operational Technology release notes
            • Industrial Process Manager release notes
            • Now Assist for Operational Technology Manager (OTM) release notes
            • Operational Technology Change Management release notes
            • Operational Technology Incident Management release notes
            • Operational Technology Manager release notes
            • Operational Technology Vulnerability Response release notes
            • Recommended Actions for Operational Technology Service Management (OTSM) release notes
            • Service Graph Connector Integration for Claroty CTD release notes
            • Service Graph Connector for Microsoft Defender for IoT (Azure) release notes
            • Vulnerability Response Integration with Claroty CTD release notes
          • Platform Analytics release notes
            • Now Assist in Platform Analytics release notes
            • Performance Analytics release notes
            • Platform Analytics experience release notes
            • Process Mining release notes
            • User Experience Analytics release notes
          • Public Sector Digital Services release notes
          • Retail release notes
            • Retail Core release notes
            • Retail Task Management Core release notes
          • Sales and Order Management release notes
            • Sales and Order Management release notes
              • Lead Management release notes
              • Now Assist for Sales and Order Management (SOM) release notes
              • Opportunity Management release notes
              • Order Management release notes
              • Partner Relationship Management release notes
              • Product Catalog Management and Pricing Management release notes
              • Quote Management release notes
              • Sales Agreement Management release notes
              • Sales Forecasting release notes
          • Security Operations release notes
            • Application Vulnerability Response release notes
            • Configuration Compliance release notes
            • Container Vulnerability Response release notes
            • Data Loss Prevention Incident Response release notes
            • Now Assist for Security Incident Response and Now Assist for Vulnerability Response release notes
            • Security Incident Response release notes
            • Security Posture Control release notes
            • Threat Intelligence Security Center release notes
            • Vulnerability Response release notes
            • Vulnerability Response integrations release notes
          • ServiceNow AI Platform administration release notes
            • Advanced AI Search Management Tools release notes
            • AI Search release notes
            • ServiceNow AI Platform core feature release notes
            • Data Management release notes
            • Dynamic Translation release notes
            • External Content Connectors release notes
            • Localization Workspace
            • Notifications release notes
            • Subscription Management release notes
            • System Update Sets release notes
            • Upgrade Center release notes
          • ServiceNow AI Platform capabilities release notes
            • Advanced Work Assignment release notes
            • Automated Test Framework release notes
            • Configuration Management Database (CMDB) release notes
            • Document Services release notes
            • MID Server release notes
            • Notify release notes
            • Password Reset release notes
            • Hermes Messaging Service release notes
            • Knowledge Management release notes
            • Instance Data Replication release notes
            • Now Assist for Configuration Management Database (CMDB) release notes
            • Now Assist for Service Graph Connectors (SGC) release notes
            • Service Catalog release notes
          • ServiceNow AI Platform security release notes
            • Authentication release notes
            • Encryption Key Management release notes
            • release-notes/now-platform-security/identity-rn.html
            • Code Signing release notes
            • Data Privacy release notes
            • Domain Separation release notes
            • Access Management release notes
          • ServiceNow AI Platform user interface release notes
            • Adoption Services release notes
            • Next Experience release notes
            • Service Portal release notes
            • Theme Builder release notes
            • Workspace release notes
          • Source-to-Pay Operations release notes
            • Accounts Payable Operations release notes
            • Sourcing and Procurement Operations release notes
            • Supplier Lifecycle Operations release notes
            • Now Assist for Source-to-Pay Operations release notes
          • Strategic Portfolio Management release notes
            • Collaborative Work Management release notes
            • Data Separation release notes
            • Now Assist for Collaborative Work Management release notes
            • Now Assist for Strategic Portfolio Management (SPM) release notes
            • Portfolio Planning release notes
            • Project Portfolio Management release notes
            • Project Workspace release notes
            • Resource Management Workspace release notes
            • Strategic Planning release notes
          • Telecommunications, Media, and Technology release notes
            • Account Lifecycle Events release notes
            • Now Assist for Telecommunications, Media and Technology (TMT) release notes
            • Proactive Service Experience Workflows
            • Service Bridge release notes
            • Strategic Portfolio Management for Telecom release notes
            • Telecommunications Network Inventory release notes
            • Telecommunications Service Operations Management (TSOM) release notes
        • Release notes summaries for Yokohama features
          • Highlights for all Yokohama features and products
          • Upgrade information for all Yokohama features and products
          • New features and products in Yokohama
          • Changes to Yokohama features and products
          • Removed features and products in Yokohama
          • Deprecation information for all Yokohama features and products
          • Activation information for all Yokohama features and products
          • Additional requirements for all Yokohama features and products
          • Browser requirements for all Yokohama features and products
          • Accessibility information for all Yokohama features and products
          • Product localization information in Yokohama
        • Changes to plugins in the Yokohama release
      • Release notes for upgrading from Washington DC
        • Combined product release notes for upgrades from Washington DC to Yokohama
        • Changes to plugins from Washington DC to Yokohama
      • Release notes for upgrading from Vancouver
        • Combined product release notes for upgrades from Vancouver to Yokohama
        • Changes to plugins from Vancouver to Yokohama
      • Personalized PRB release notes for upgrades to Yokohama
      • Available patches and hotfixes
        • Yokohama Patch 10
        • Yokohama Patch 9 Hotfix 1
        • Yokohama Patch 9
        • Yokohama Patch 8 Hotfix 3
        • Yokohama Patch 8 Hotfix 2
        • Yokohama Patch 8 Hotfix 1
        • Yokohama Patch 8
        • Yokohama Patch 7 Hotfix 6
        • Yokohama Patch 7 Hotfix 5
        • Yokohama Patch 7 Hotfix 4
        • Yokohama Patch 7 Hotfix 3
        • Yokohama Patch 7 Hotfix 1
        • Yokohama Patch 7
        • Yokohama Patch 6 Hotfix 2
        • Yokohama Patch 6 Hotfix 1
        • Yokohama Patch 6
        • Yokohama Patch 5 Hotfix 3
        • Yokohama Patch 5 Hotfix 2
        • Yokohama Patch 5 Hotfix 1
        • Yokohama Patch 5
        • Yokohama Patch 4 Hotfix 2
        • Yokohama Patch 4 Hotfix 1
        • Yokohama Patch 4
        • Yokohama Patch 3 Hotfix 4
        • Yokohama Patch 3 Hotfix 3
        • Yokohama Patch 3 Hotfix 2
        • Yokohama Patch 3 Hotfix 1
        • Yokohama Patch 3
        • Yokohama Patch 2 Hotfix 3
        • Yokohama Patch 2 Hotfix 2
        • Yokohama Patch 2 Hotfix 1
        • Yokohama Patch 2
        • Yokohama Patch 1b Hotfix 1
        • Yokohama Patch 1
        • Yokohama EA Hotfix 1
        • Yokohama security and notable fixes
        • All other Yokohama fixes
      • Browser support
      • Accessibility and conformance
    • Prepare your upgrade
      • ServiceNow upgrades
      • Pre- and post-upgrade tasks for various products
      • Upgrade planning checklist
      • Upgrade tools and resources
      • Upgrades and the ServiceNow Store
    • Upgrade to the Yokohama release
      • Phase 1 - Read the release notes and plan your upgrade
      • Phase 2 - Prepare for the development instance upgrade
      • Phase 3 - Verify your upgrade configurations and schedule the development instance upgrade in Now Support
      • Phase 4 - Upgrade and validate the development instance
      • Phase 5 - If applicable: Upgrade and validate your other non-production instances, such as your test instance
      • Phase 6 - Prepare to upgrade the production instance
      • Phase 7 - Upgrade the production instance
Table of Contents

Release notes for upgrading from Washington DC

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  •  
  • UpdatedJan 30, 2025
  • 2 minutes to read
    • Yokohama
    • Release Notes and Upgrades

When you upgrade from the Washington DC release, understand the fixes in each release version, notable changes for the user interface, browser support, plugin updates, and each feature's upgrade and migration tasks if applicable.

Figure 1. Upgrading from Washington DC to Yokohama
From Washington DC, land safely in Yokohama

Combined product release notes Detailed information on new products and features from Washington DC to Yokohama

Personalized PRB release notesGenerate a list of issues that were fixed between your current version and available target versions

Changes to plugins from Washington DC to YokohamaList of new, changed, renamed, and deprecated plugins

Accessibility and conformance Accessibility conformance reports based on the voluntary product accessibility template (VPAT)

Available patches and hotfixes Release notes for fixed issues

Browser support Supported browser versions and additional requirements for specific products

Yokohama highlights sicon for the tile highlights High-level overview of products and features in Yokohama

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