---
sourceDocument: Yokohama ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/servicenow-platform

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Location tracking

# Location tracking {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Geolocation adds the Geolocation tracked field to the User form.
In the default view of a user record, select the Geolocation tracked
check box to enable location tracking for the user.
When a user has geolocation tracking enabled, the system updates the user's geographic
coordinates whenever the user opens, or loads, a record from the Task \[task\] table or from a
table that extends Task. After this initial update, the system continues to update the
user's geographic coordinates at a recurring interval if the user does not close or reload
the record. To edit the length of this interval, navigate to GeolocationAdministrationGeolocation Properties and change the setting for the [property](https://www.servicenow.com/docs/GB2xIpH9fp8xQ2HL4gcspA "The Geolocation History [geo_history] table contains the history of each tracked user's location over time.") that regulates the
update interval for the user's location. The default setting for this property is
300 seconds (5 minutes).  
Note:  
* The system can update geographic coordinates only for users who have location services enabled in their browsers. Even users who have the Geolocation tracked check box selected may be prompted by their browsers to share or withhold their location.
* A user's geo_history will not be logged if the user remained at approximately the same location, even if the Minimum distance an agent must move to be considered in a new location (in meters) property is set to 0.
{#r_LocationTracking__ul_zsp_z54_jcc}
**Related concepts**   

* [Geolocation](https://www.servicenow.com/docs/oOLpP86Ft_DYgT3cwl9gKA "The geolocation feature uses Google Maps to track users, plan efficient routes between locations, and assist in finding accurate travel times for applications that require this information, such as Work Management.")

*[\>]: and then