---
sourceDocument: Yokohama ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/servicenow-platform

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Use Notify to send SMS codes for enrollment and verification

# Use Notify to send SMS codes for enrollment and verification {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can configure the Password Reset application to send SMS codes for
enrollment and verification using the ServiceNow
Notify application (via the Twilio SMS Messaging system). Notify is tightly integrated with the workflow engine and business rules and
delivers a highly configurable and trusted way to deliver SMS messages.

## Before you begin

Role required: admin

## About this task

Notify requires a separate contract with Twilio.

## Procedure

1. Enroll for a Twilio account and telephone number at <https://www.twilio.com/>
2. Activate the Notify plugin.
3. Associate the Twilio account with Notify.

## Result

No other configuration is required. Users who request password change or password reset receive SMS codes through Notify.
**Related topics**   

* [Activate a plugin](https://www.servicenow.com/docs/access?context=t_ActivateAPlugin&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US)