---
sourceDocument: Yokohama ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/servicenow-platform

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Use an EXE file from the command line

# Use an EXE file from the command line {#ariaid-title1}

* Release version: Yokohama
* 
* Updated August 11, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As an alternative to command-line installation, you can use a wizard.

## Before you begin

Role required: security_admin elevated privilege

Privilege required: Windows local administrator

## Procedure

1. Ensure that the user with the ServiceNow security_admin role configures the security properties.  
   For more information about the security properties, see [Configure security settings for the Password Reset Windows Application](https://www.servicenow.com/docs/81A7ksQjFyDQx8UOTXDOAg "Configuring security settings for the Password Reset Windows Application.")
2. Copy the following command into a text editor as one line with no breaks.  

       PasswordResetWinAppInstall.exe /VERYSILENT /PasswordResetLinkURL https://<YourServerName>/$pwd_reset.do?sysparm_url=default /PasswordResetLinkName "Forgot password?"

3. Add arguments and replace the default parameter values with the correct values for your organization.  
   {#win-install-pwr-exe__table_pc4_wnz_wbb__entry__3}

   | Argument | Example | Description |
   |-|-|-|
   | `/Log` | `/Log=c:\temp\PwdResetInstallLog.log` | Optional. To generate a log file, you must first create the directory that the file is written to. In this example, you would create the `c:\temp `directory before running the installation. |
   | `/NORESTART` | `/NORESTART` | Optional. Include `/NORESTART` to prompt the user to restart the computer after installation. |
   [ ]

   {#win-install-pwr-exe__table_pc4_wnz_wbb} {#win-install-pwr-exe__table_dw5_znz_wbb__entry__3}

   | Parameter | Default | Description |
   |-|-|-|
   | PasswordResetLinkURL | `https://<YourServerName>/$pwd_reset.do?sysparm_url=default` | URL of the page that users access when resetting a password. Be sure to substitute your ServiceNow server name and the URL suffix for the desired Password Reset process. |
   | PasswordResetLinkName | `"Forgot password?"` | Text to display for the Password Reset link on the Windows login page. Update the text as needed. You must enclose the text in double-quote characters as shown. To ensure that the correct characters are used, do not copy/paste the example text. Instead, type the characters at the command line. |
   | CredentialProviderGUID |   | Most installations do not need to specify this parameter value. Provide this value only if you use a customized credential provider and can provide a valid credential provider GUID. |
   [ ]

   {#win-install-pwr-exe__table_dw5_znz_wbb}
4. Navigate to the directory that holds the `PasswordResetWinAppInstall.exe` file.
5. Run the updated command at the command line.
6. After installation and depending on the setting for the `/NORESTART` argument, you might need to restart the computer.  
   See [Install Password Reset Windows Application using a wizard](https://www.servicenow.com/docs/i3BVLa5psgh~O1NX7aHswg "As an alternative to wizard installation, you can run commands directly at the command line.").