---
sourceDocument: Yokohama ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/servicenow-platform

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Enable localization for a survey

# Enable localization for a survey {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable a survey user to take a survey in multiple languages.

## Before you begin

Role required: admin or survey_admin  
The plugin for the language that you want the survey to be available in should be installed.  
Note:  
Localization is applicable only for public surveys.

## Procedure

1. Navigate to AllSurveyAdministrationProperties.
2. Enable the Enable/Disable whether to show language picker when a public survey is taken (show_lang_picker_for_publicsurveys) property.
3. In the System Settings window, from the Language list, select the language that you want the survey to be available in.  
   Note:  
   The Language list is available only when a language plugin is installed.
4. Navigate to SurveyView Surveys and open a public survey.
5. Enter the translated text for the survey title, questions, and answers.
6. Save and publish the survey.  
   Note:  
   The localization is also applicable in Service Portal if the Assessment Properties Allow survey link from email to open in service portal view (applies only for surveys) (sn_portal_surveys.sp_survey.email_redirection) property is enabled.  
   * The survey is available for survey users in the translated language.
   * Users can change the language of the survey using the language picker.
   {#enable-localization-survey__ul_zn1_4mt_zfb}
**Related concepts**   

* [Email notifications for surveys](https://www.servicenow.com/docs/NDesug9IS6cI2ypN~n6JYg "When an administrator creates a survey and assigns it to a user, an email notification is sent to the user. Selecting the survey link in the email notification redirects the user to the survey page, where the user can take the survey. This type of survey is called a non-triggered survey.")
* [Survey URLs](https://www.servicenow.com/docs/pbOe1r~l1ghctKS45pLPtA "You can distribute a survey by giving survey users a survey URL.")
* [Sharing surveys](https://www.servicenow.com/docs/yA4jps_sOGWUw9MzDlcsHg "You can export a survey and then import it to a different ServiceNow instance.")  
**Related tasks**   

* [Send survey invitations to users](https://www.servicenow.com/docs/vtWCJImYlLDBiq9dpUkBMw "You can send survey invitations using the Assign Survey or Send Invitations buttons on the Survey Definition form.")
* [Define a recipients list for surveys](https://www.servicenow.com/docs/k9eCPgaOc8D5LSwytN4KYA "Use a recipients list to define targeted set of users for whom the survey invite can be sent. You can use a recipients list for multiple surveys.")
* [Add a recipients list to a survey](https://www.servicenow.com/docs/6kH5AvfqN0VRgM~zb1_qhQ "Send the survey invites to targeted sets of users by adding a recipients list to a survey.")
* [Embed a survey within the Outlook email client](https://www.servicenow.com/docs/2aKUxVDPWb0yApXbUzL3QQ "Embed an interactive survey in the email notification sent to a user. The user can answer the survey questions and submit the survey from the email client instead of opening the survey in a new browser tab.")
* [Create a survey module](https://www.servicenow.com/docs/56c3rD0XSFzkyi6DGa0ing "You can create a module that opens a survey.")
* [Configure a survey in the Connect chat support](https://www.servicenow.com/docs/09VHkFPbOHAsRLogdU_N3w "Enable a user to take a survey after chatting with a support agent.")

*[\>]: and then