---
sourceDocument: Yokohama ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/servicenow-platform

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Manage ownership groups

# Manage ownership groups {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create ownership groups and associate them to knowledge articles. Knowledge group
managers or knowledge administrators can edit ownership groups.

## Before you begin

The Knowledge Management Advanced plugin (com.snc.knowledge_advanced) must be activated.

Role required: Users
with the knowledge_domain_expert or knowledge_admin roles can create ownership
groups.

Users with the knowledge_group_manager or knowledge_admin roles can
edit ownership groups.

## About this task

Create an ownership group by adding members and a manager. Knowledge administrators approve ownership groups.

When knowledge articles are
created, ownership groups can be associated to them. Ownership groups manage article
approvals and feedback and can edit and retire knowledge articles that they are
associated with.

Knowledge group managers can edit ownership groups managed by
them by adding or removing members without the need for approval. They cannot change
the manager assigned in their groups. Only knowledge administrators can reassign
managers.

## Procedure

1. Navigate to AllKnowledgeOwnership GroupsManage Group.
2. To create an ownership group, from the Request Type list, select Create Ownership Group.  
   Note:  
   To edit an existing ownership group, from the Request Type list, select Edit Ownership Group.
3. Fill in the fields on the form.  
   {#create-edit-ownership-group__table_ysd_btl_xz__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the ownership group. |
   | Group email | An email address for the ownership group. Emails are sent to group members in these cases. * Activity on articles they are associated with, for example, comments. * Article quality checks (AQI) performed on articles they are associated with.If no group email is defined, emails are sent to individual group member emails. {#create-edit-ownership-group__ul_lgq_hr1_mfb} |
   | Description | Description that defines the ownership group. |
   | Manager | Manager for the ownership group. |
   | Group members | Members of the ownership group. |
   [Table 1. Manage Knowledge Ownership Group form]

   {#create-edit-ownership-group__table_ysd_btl_xz}
4. Click Order Now.  
   The ownership group is sent to the knowledge administrator for approval. Once approved, the ownership group is ready to use and associate to a knowledge article.  
   Note:  
   You can also create an ownership group from an existing group.
   1. Navigate to System SecurityUsers and GroupsGroups.
   2. Click a group.
   3. In the Type field, enter <kbd class="ph userinput">Knowledge</kbd>.  
      Note:  
      If the Type field does not appear on the form, configure the form layout to add it.
   4. In the Manager field, enter a manager and add the role knowledge_group_manager.
   5. In the Roles related list, click Edit and add the role knowledge_group_member to the group.
   {#create-edit-ownership-group__ol_yjv_qq1_vfb}

*[\>]: and then