--- sourceDocument: Yokohama ServiceNow AI Platform Capabilities sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/servicenow-platform Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # Catalog Wizard form # Catalog Wizard form {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Catalog Wizard form The Catalog Wizard form in ServiceNow's Service Catalog enables administrators to design and configure multi-step wizard interfaces for catalog items. This functionality helps structure the catalog item creation process by organizing it into steps, sections, variables, and questions, improving the user experience and data collection during catalog item ordering or record production. Show full answer Show less ## Key Components and Their Configuration * **Catalog Wizard Step:** Defines individual steps within a wizard, each identified by a unique name and associated with a specific wizard. Steps can be customized, hidden in templates, or linked with feedback mechanisms. They are ordered to control the flow and may include reusable UI components (macropanels) when configured as custom steps. * **Catalog Wizard Section:** Sections group questions within a step, with properties such as display style, order, width, and a brief description. Each section is tied to a specific wizard step to organize content logically. * **Variable:** Variables represent the questions or inputs asked during the catalog item creation. They map to fields on catalog item or record producer tables, have types (e.g., single line text, date), and configurable attributes like mandatory, hidden, or read-only. Tooltips and example text help clarify their purpose for catalog item creators. * **Catalog Wizard Question:** Questions are associated with sections and can be linked to variables or variable sets. They have an order within sections and support mapping to question sets for grouping related queries. ## Practical Benefits for ServiceNow Customers * Allows detailed and flexible design of catalog item ordering flows to fit business needs. * Improves the clarity and usability of catalog items by structuring questions and inputs into manageable steps and sections. * Supports customization via reusable UI components and feedback integration to enhance the user experience. * Enables precise control over variable behavior, including visibility, mandatory status, and help text, ensuring data quality and user guidance. ## What to Expect By leveraging the Catalog Wizard form fields effectively, customers can build intuitive, well-organized catalog item wizards that streamline request submission and improve data collection accuracy. Clear ordering and mapping options enable logical navigation and association of questions, while customization options support tailored user interfaces aligned with organizational requirements. Description of the fields for the Catalog Wizard Step, Catalog Wizard Section, Variable, and Catalog Wizard Question forms in Service Catalog wizards. {#service-catalog-wizard-forms-field__table_qfy_vyc_vtb__entry__2} | Field | Description | |-|-| | Name | Unique name of the step. | | Wizard | Wizard for which you are creating the step. | | Hide on template | Option to hide the step in the catalog item template. | | Custom step | Option to configure the step as a custom step. | | Short description | Brief description of the step. | | Feedback | Option to associate a feedback record with the step in the catalog item builder wizard or record producer builder wizard. | | Template feedback | Option to associate a feedback text with a step in the catalog item template. | | Order | Order where the step is placed in Catalog Builder. | | Macroponent | Reusable seismic building blocks in the Next Experience UI Framework that can be used to create a custom step. This field appears only when the Custom step check box is selected. For more information, see | [Table 1. Catalog Wizard Step] {#service-catalog-wizard-forms-field__table_qfy_vyc_vtb} {#service-catalog-wizard-forms-field__table_r1s_hzc_vtb__entry__2} | Field | Description | |-|-| | Name | Unique name of the section. | | Style | Display style of the section. | | Order | Order in which the section appears inside a step. | | Wizard step | Step with which the section is associated. | | Short description | Brief description of the section. | | Width | Width of the section in Catalog Builder. | [Table 2. Catalog Wizard Section] {#service-catalog-wizard-forms-field__table_r1s_hzc_vtb} {#service-catalog-wizard-forms-field__table_okf_km2_g4b__entry__2} | Field | Description | |-|-| | Map to field | Maps the question to a specific field on the Catalog Item (sc_cat_item) table or Record Producer (sc_cat_item_producer) table. | | Type | The variable type that you want to create. | | Catalog item | Catalog item associated with the question. | | Active | Option to make the variable available for use. | | Mandatory | Option to make the variable mandatory as part of the ordering process. | | Hidden | Option to hide the variable. | | Read-only | Option to make the variable read only or editable. | | Question | Question to ask catalog item creators in Catalog Builder. | | Name | Name to identify the question. | | Tooltip | Tooltip text to display when catalog item creators point to the variable in Catalog Builder. You can enter a brief note to describe the purpose of the question. | | Example Text | Hint that is displayed in the Question field before a catalog item creator enters a value. Applicable for the following variables: * IP Address * Email * URL * Single Line Text * Wide Single Line Text * Multi Line Text * Date * Date/Time {#service-catalog-wizard-forms-field__ul_o5y_5jd_vtb} | [Table 3. Variable] {#service-catalog-wizard-forms-field__table_okf_km2_g4b} {#service-catalog-wizard-forms-field__table_iyx_xzc_vtb__entry__2} | Field | Description | |-|-| | Wizard section | Section with which the question must be associated with. | | Map to set | Option to map the question to a question set. The Set field is enabled only when this option is selected. | | Order | Order in which the question must appear inside a section. | | Question | Option to associate a question to the section. Note: You can create a new variable to associate to a question or select an existing one. For information on creating a new variable, see [Add a step, section, or question to a catalog item wizard](https://www.servicenow.com/docs/QR5bRmze4WC4YkaqYaTYWg "Service Catalog wizards help you to create wizard like, multi-step experiences."). | | Set | Option to associate a question set to the section if you have selected the Map to set option. | [Table 4. Catalog Wizard Question] {#service-catalog-wizard-forms-field__table_iyx_xzc_vtb} For information about adding a step, section, or question to a catalog item wizard, see [Add step, section, or question to catalog item wizard](https://www.servicenow.com/docs/Njt2vc~PjlUezQBKwcfCgw "Add a step, section, or question to a catalog item wizard so catalog item editors can enter custom details while creating catalog items.").