---
sourceDocument: Zurich Build or modify applications
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/application-development

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Building applications

# Building applications {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 27 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Building applications

This guide explains how to develop applications on the ServiceNow AI Platform using low-code tools, empowering developers to modernize legacy processes with reusable components and published applications.
It introduces a structured application development lifecycle and highlights the capabilities of the new ServiceNow Studio---a unified environment designed to accelerate and streamline app building and enhance productivity.
Show full answer Show less  

## Application Development Phases

* **Learning about creating applications:** Understand fundamental concepts such as the structure of the ServiceNow AI Platform, licensing requirements, and access to development instances. Decide whether to build new applications or extend existing ones by exploring the ServiceNow Store and Community.
* **Phase 1: Planning your application:** Define application goals, users, access controls, workflows, data sources, user interactions, UI experience, required subscriptions, and explore existing apps for reuse or extension.
* **Phase 2: Developing your application:** Build the application by configuring data tables, designing user experiences (e.g., portals), implementing logic and automation (e.g., notification workflows), and setting security through roles and access controls. Choose appropriate builders such as App Engine Studio for low-code development, Workflow Studio for automations, or specialized builders from the library.
* **Phase 3: Testing and debugging your application:** Verify that the application meets business requirements by testing record operations (create, read, update, delete), user interface elements, and runtime logic including business rules and event scripts.
* **Phase 4: Deploying your application:** After successful testing, deploy your app to production using tools like App Engine Management Center, Application Repository, or classic update sets for deployment management.
* **Phase 5: Maintaining your application:** Continuously update and modify your application using the development tools and verify functionality through testing to ensure ongoing performance and alignment with business needs.

## Key Features of ServiceNow Studio

* Modern, unified environment for application development on the ServiceNow AI Platform
* Streamlined navigation to applications and metadata
* Integrated low-code tools for faster app building
* Efficient tracking and packaging of development work to boost productivity

## Practical Benefits for ServiceNow Customers

* Enables rapid application development with minimal coding through low-code tools
* Supports modernization and extension of legacy processes with reusable components
* Provides a clear framework to plan, build, test, deploy, and maintain applications effectively
* Leverages a rich ecosystem including ServiceNow Store and Community for existing solutions
* Ensures secure and role-based access control configuration to protect application data
* Facilitates continuous improvement and adaptation of applications post-deployment  
Learn how to become an application developer using ServiceNow AI Platform low-code tools. Start with what you know and use a library of reusable components and published applications to modernize your legacy processes.

## Get started {#build-applications__section_x1k_kz2_svb}

|-|-|-|
| [Learning about creating applications Learn basic information about application development.](https://www.servicenow.com/docs/CbqRwFroN_n50jZhtyqndg "Using the ServiceNow Creator Workflow products, you can create intuitive experiences that run on the powerful ServiceNow AI Platform.") | [Phase 1: Planning your application Plan how your application will work.](https://www.servicenow.com/docs/3TW36nMDyuUpdzbQxl0NqQ "The application development process starts with planning. Consider how the application will work, who will use it, and how it improves user experience.") | [Phase 2: Developing your application Add components and content to your application.](https://www.servicenow.com/docs/TU0rM25bMeC~gqkdVwIIdQ "Build a custom application to meet the business needs of your organization. Choose a builder for the type of user experience or workflow that you want to create.") |
| [Phase 3: Testing and debugging your application Verify that the application meets your business requirements.](https://www.servicenow.com/docs/qR1CfiMN91qKkfVgXVie9A "Verify the application meets your business requirements. Your testing should cover record operations (such as create, read, update, and delete), user interface elements (such as views and UI policies), runtime operations (such as business rules), and event script actions.") | [Phase 4: Deploying your application Deploy your application to your production environment.](https://www.servicenow.com/docs/ake3OvV0bzLDByBAjdqt1A "Deliver your application to users by publishing it to a live production environment.") | [Phase 5: Maintaining your application Review the status of your application and make changes as needed.](https://www.servicenow.com/docs/XfsSSIRALG9hbD~ixZNtDQ "Use your app builder tool to update and modify your application. Use your testing tool to verify that your application still functions properly.") |
[ ]

{#build-applications__table_dzv_wmz_bvb}

## What's new {#build-applications__section_tpg_sdd_ddc}

Build apps smarter and deliver them faster with the new ServiceNow Studio. ServiceNow Studio empowers platform developers with a modern, unified environment for building on the ServiceNow AI Platform. ServiceNow Studio features streamlined navigation to applications and metadata, integrated low-code tools, efficient tracking and packaging of development work that accelerates development processes and enhances
productivity.

## App development phases {#build-applications__section_hs4_mcr_pvb}


[Learning about creating applications](https://www.servicenow.com/docs/CbqRwFroN_n50jZhtyqndg "Using the ServiceNow Creator Workflow products, you can create intuitive experiences that run on the powerful ServiceNow AI Platform.")

:   Decide whether you want to build a new application or extend an existing application. Check the ServiceNow Store and the ServiceNow Community for existing solutions.

    Before building your first application, you may want to learn some basic information about application development. This phase is optional, and you can complete it at any time while you work on other phases.

    * How [ServiceNow AI Platform](https://www.servicenow.com/docs/access?context=now-platform-landing&version=zurich&pubname=zurich-now-platform&ft:locale=en-US) is made up of tables and records. Learn how to convert a spreadsheet into record data.
    * How to [Get a development instance](https://www.servicenow.com/docs/SAjX5Ktn~reSCgaDos4r7Q "Request a personal development instance to build and test applications.") to practice creating applications.
    * How to find out [Licensing](https://www.servicenow.com/docs/ekRM6feLz~1mz8wsut58TA "Understand the different types of software licenses and subscriptions available with ServiceNow applications.") for which application features require a subscription.
    * How to contact [Support for developers](https://www.servicenow.com/docs/XIsMi8OfM1JWTi8tOEm~Vw "Here's where ServiceNow developers get support.") to ask questions about application development.
    {#build-applications__ul_sq4_fgv_j5b}


[Phase 1: Planning your application](https://www.servicenow.com/docs/3TW36nMDyuUpdzbQxl0NqQ "The application development process starts with planning. Consider how the application will work, who will use it, and how it improves user experience.")
:   The application development process starts with planning. Consider how the application will work, who will use it, and how it will improve your users' experience. Your application plan should answer the following questions:

    * What are the goals, objectives, and outputs of your application?
    * Who uses your application?
    * Who has access to parts of the application?
    * What tasks do people complete with your application?
    * Where does the data come from?
    * How do people interact with your application?
    * What processes must the application support?
    * What UI experience does the application use?
    * Is there an existing application available on the ServiceNow Store or the ServiceNow Community that you can use or extend?
    * What subscriptions does your application require?
    {#build-applications__phase-1-questions}


[Phase 2: Developing your application](https://www.servicenow.com/docs/TU0rM25bMeC~gqkdVwIIdQ "Build a custom application to meet the business needs of your organization. Choose a builder for the type of user experience or workflow that you want to create.")
:   During the development phase, you add the components and content of your application. Most applications consist of the following:

    Data
    :   Information is stored in your application via tables that you configure. For example, employee phone numbers or office locations.

    Experience
    :   Experiences are graphical interfaces that your users interact with. For example, you can create a portal where users find information, submit requests, or complete business tasks.

    Logic and automation
    :   Automate all the work in your application by adding logic and automation. For example, you can build a flow that sends a notification to the admin when someone makes a request.

    Security
    :   Configure roles and access controls to limit who can use your application. For example, you can restrict access to application data to users who have a specific role.

    Choose a builder that matches the type of user experience that your application provides.

    * See [Build apps using App Engine Studio](https://www.servicenow.com/docs/NYAap8UhjETfSiPGbNjXCw "ServiceNow App Engine Studio (AES) is a guided, low-code tool for developing rich web applications to store information, automate business processes, and solve business problems. Work that was once assigned to administrators can now be delegated to employees with little to no training using AES.") to learn about low-code development.
    * See [Build workflows](https://www.servicenow.com/docs/access?context=build-workflows&version=zurich&pubname=zurich-build-workflows&ft:locale=en-US) to learn about creating automation with Workflow Studio or Playbooks.
    * See [Builder library](https://www.servicenow.com/docs/mj9HO~ugWloc7aDU3qU1HQ "The ServiceNow AI Platform provides a robust set of builder tools that enable you to quickly develop applications for your organization.") to learn about specialized application resources.
    {#build-applications__ul_df4_4gv_j5b}


[Phase 3: Testing and debugging your application](https://www.servicenow.com/docs/qR1CfiMN91qKkfVgXVie9A "Verify the application meets your business requirements. Your testing should cover record operations (such as create, read, update, and delete), user interface elements (such as views and UI policies), runtime operations (such as business rules), and event script actions.")
:   Verify that the application meets your business requirements. Your testing should cover the following elements:

    * Record operations, such as create, read, update, and delete.
    * User interface elements, such as views and UI policies.
    * Runtime operations, such as business rules and event script actions.
    {#build-applications__ul_kph_lcr_pvb}


[Phase 4: Deploying your application](https://www.servicenow.com/docs/ake3OvV0bzLDByBAjdqt1A "Deliver your application to users by publishing it to a live production environment.")

:   After successfully testing an application, deploy it to your production environment with your builder tool.

    * See [Managing app development using the App Engine Management Center](https://www.servicenow.com/docs/kgAWljBlxDYrBusIdWRjmg "Track and manage requests, deployments, applications, and collaborative developers for your custom applications using the App Engine Management Center (AEMC) in your production instance.") to learn about the App Engine Management Center
    * See [ServiceNow application repository](https://www.servicenow.com/docs/GPzhZ2fTLeFKG11v0urMJg "After you develop and test a custom application, you can make the application available to company instances by publishing it to the ServiceNow application repository.") to learn about the Application Repository.
    * See [System update sets](https://www.servicenow.com/docs/mAAr8qJ1H7Ni2n2DgUy7Ig "An update set is a group of configuration changes that can be moved from one instance to another. This feature enables administrators to group a series of changes into a named set and then move them as a unit to other systems for testing or deployment.") to learn about classic deployment using update sets.
    {#build-applications__ul_qlt_4gv_j5b}


[Phase 5: Maintaining your application](https://www.servicenow.com/docs/XfsSSIRALG9hbD~ixZNtDQ "Use your app builder tool to update and modify your application. Use your testing tool to verify that your application still functions properly.")

:   Use your Phase 2 builder tool to update and modify your application. Use your Phase 3 testing tool to verify that your application still functions properly.

## Applications and features {#build-applications__section_rhx_4cr_pvb}

* [Learning about developing on the ServiceNow AI Platform](https://www.servicenow.com/docs/CbqRwFroN_n50jZhtyqndg "Using the ServiceNow Creator Workflow products, you can create intuitive experiences that run on the powerful ServiceNow AI Platform.")
* [Planning your application](https://www.servicenow.com/docs/3TW36nMDyuUpdzbQxl0NqQ "The application development process starts with planning. Consider how the application will work, who will use it, and how it improves user experience.")
* [ZurichzurichAustraliaBrazilFujiGenevaHelsinkiIstanbulJakartaKingstonLondonMadridNew YorkOrlandoParisQuebecRomeSan DiegoTokyoUtahVancouverWashington DCWashington DCXanaduYokohamaZurichServiceNow, Inc.ServiceNowServiceNow®Developer SiteEVALNow SupportHIServiceNow CommunityServiceNow StoreServiceNow® StoreCustomer Service and SupportSURFAccess ManagementAccounts Payable Invoice ProcessingAccounts Payable OperationsAPOAccounts Payable Operations integration with Document IntelligenceSource-to-Pay WorkspaceAccounts Receivable Operations (ARO)Accounts Receivable OperationsAROAI Agent StudioAI Workflow FactoryServiceNow® AI Experience Lab for VS CodeServiceNow Lux Lab for VS CodeAnalytics CenterAnalytics OverviewAnalytics HubNow IntelligenceAPI InsightsAPI Service Graph Connector for Kong KonnectAPI Service Graph ConnectorsAPI Service Graph ConnectorApplication IntakeApplication RepositoryApprover ConfiguratorAudit WorkspaceAutomation CenterBCM Classic WorkspaceBCM Configurable 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App BuilderMABMobile Card BuilderMCBServiceNow ClassicMy AssetServiceNow mobileNow MobileNow® MobileMobile OnboardingServiceNow® mobileModel Context ProtocolModel Context Protocol ClientMCP ClientMCPModel Risk ManagementMRMModel Risk WorkspaceMonitoring Technology DashboardServiceNow Otto Chat IntegrationMS TVMMSFT D4IoTMulti Provider Document Services FrameworkMy Safe WorkplaceNatural Language UnderstandingNLU model builderNatural Language QueryNLQNLUNavex EthicsPoint spokeNetskopeNetwork Inventory CoreNetwork Inventory WorkspaceNextGen Application Service MapsNextGen BSMNLU WorkbenchNormalization Data ServicesAI Data ExplorerNotificationsNotifyMobile Agent®Now AssistAI Admin HubAI AnalyticsNow Assist for APMNow Assist for Application Portfolio Management (APM)ServiceNow Otto for App EngineNow Assist for Asset Audit ResponseServiceNow Otto for CBSServiceNow Otto for Core Business Suite (CBS)AI Admin CenterServiceNow Otto for CMDBServiceNow Otto for Configuration Management Database (CMDB)ServiceNow Otto for CodeConversational Q\&AServiceNow Otto for CPQServiceNow Otto for Configure, Price, Quote (CPQ)ServiceNow Otto for CreatorServiceNow Otto for CSMServiceNow Otto for Customer Service Management (CSM)ServiceNow Otto for Collaborative Work Management (CWM)ServiceNow Otto for CWMAI Data KitServiceNow Otto for Enterprise Architecture (EA)ServiceNow Otto for EAServiceNow Otto for EAMServiceNow Otto for Enterprise Asset Management (EAM)ServiceNow Otto for Employee CenterNow Assist for ECPServiceNow Otto for Operational SustainabilityServiceNow Otto for Operational Sustainability ManagementServiceNow Otto for Employee ExperienceOT Manager FoundationOperational Technology (OT) Manager FoundationServiceNow Otto for Security Incident Response (SIR)Now Assist for Security OperationsServiceNow Otto for FSMServiceNow Otto for Field Service Management (FSM)ServiceNow Otto for FSOServiceNow Otto for Financial Services Operations (FSO)AI GuardianServiceNow Otto for HAMServiceNow Otto for Hardware Asset Management (HAM)ServiceNow Otto for Care Team OperationsServiceNow Otto for Health and SafetyServiceNow Otto for HRSDServiceNow Otto for HR Service Delivery (HRSD)ServiceNow Otto for ITOMServiceNow Otto for IT Operations Management (ITOM)ServiceNow Otto for ITSMServiceNow Otto for IT Service Management (ITSM)ServiceNow Otto for LSDServiceNow Otto for Legal Service Delivery (LSD)ServiceNow Otto for MCOServiceNow Otto for Manufacturing Commercial Operations (MCO)ServiceNow Otto for Order ManagementServiceNow Otto for OT Service ManagementServiceNow Otto for Operational Technology (OT) Service ManagementServiceNow Otto for POMServiceNow Otto for Purchase Order Management (POM)ServiceNow Otto for PSDSServiceNow Otto for Public Sector Digital Services (PSDS)Now Assist Readiness EvaluationServiceNow Otto for RPA HubServiceNow Otto for RSMServiceNow Otto for Retail Service Management (RSM)ServiceNow Otto for Smart Assessment Engine (SAE)ServiceNow Otto for SAENow Assist for SAMServiceNow Otto for SAMServiceNow Otto for Software Asset Management (SAM)AI Skill KitNow Assist for SGCNow Assist for Service Graph Connectors (SGC)ServiceNow Otto for SLOServiceNow Otto for Supplier Lifecycle Operations (SLO)ServiceNow Otto for Sales CRM for TelecommunicationsServiceNow Otto for Sales Customer Relationship Management for TelecommunicationsServiceNow Otto for SPMServiceNow Otto for Strategic Portfolio ManagementServiceNow Otto for SPOServiceNow Otto for Sourcing and Procurement Operations (SPO)ServiceNow Otto for Talent DevelopmentServiceNow Otto for TMTServiceNow Otto for Threat Intelligence Security Center (TISC)ServiceNow Otto for TISCServiceNow Otto for Telecommunications, Media, and Technology (TMT)ServiceNow Otto for Third-party Risk Management (TPRM)ServiceNow Otto for TPRMNow Assist for VaultServiceNow Otto for VaultServiceNow Otto for Unified Security Exposure ManagementServiceNow Otto for Zero Copy ConnectorOtto for ZCCNow componentNow eBondingNext Experienceui-component extensionCLINext Experience ComponentsComponentsNext Experience Design SystemDesign SystemUI BuilderNext Experience UI FrameworkUI FrameworkServiceNow UniversityNow LLMNow LLM ServiceNow Mobile AgentNow Mobile®Now Service ExchangeOmnichannel CallbackOmnichannel Callback for Customer Service ManagementZoom extension for Omnichannel CallbackOn-Call SchedulingOnboarding ExperienceOnboarding modalsOperational Resilience WorkspaceOpen state managementOperational IntelligenceOperational MetricsOperational ResilienceOperational Sustainability Integration with SocialsuiteOperational TechnologyOperational Technology ManagerOperational Technology Incident ManagementOperational Technology Knowledge ManagementOperational Technology Request ManagementOperational Technology Vulnerability ResponseOperational vulnerabilityOperations InsightOperator WorkspaceOpportunity ManagementOracle EBS Journal Robot templateOracle HCM Cloud spokeOrchestrationOrder Case PlaybookOrder Case Self ServiceOrder ManagementOrder Management for Customer Service application IDOrder Management for Customer Service ManagementOrder Management for Telecommunications, Media, and TechnologyOrder Management for TelecommunicationsOrder Management for Telecommunications and MediaOrder Management for Channel PartnersOT Asset ManagementOperational Technology DiscoveryOT DiscoveryOT Discovery CollectorOperational Technology Discovery CollectorOT OMOperational Technology Obsolescence ManagementOperational Technology ManagementOTMRecommended Actions for OTSMRecommended Actions for Operational Technology Service Management (OTSM)ServiceNow Otto for AI SearchServiceNow® Otto for AI SearchServiceNow Otto for CCMServiceNow Otto for Cloud Cost ManagementServiceNow Otto for Contract Management ProServiceNow® Otto for Contract Management ProServiceNow Otto for Conversational SpokesServiceNow® Otto for Conversational SpokesServiceNow Otto for Finance and ProcurementServiceNow Otto for Knowledge ManagementServiceNow® Otto for Knowledge ManagementServiceNow Otto for Operational Technology Vulnerability ResponseServiceNow Otto for Virtual AgentServiceNow® Otto for Virtual AgentPerformance AnalyticsPerformance Analytics for Sourcing and Procurement OperationsComplimentary Performance Analytics for Incident ManagementPerformance Analytics IntegrationPerformance Analytics for Vulnerability ResponsePalo Alto Prisma CloudParallel Review and FeedbackPartner portalPartner Relationship ManagementPRMPassword ResetPassword Reset Windows ApplicationPassword2PW2Patient Support ServicesPattern DesignerPattern Designer EnhancementsPayment cardPersonal Data RightsPersonal Lines ClaimsPersonal Lines ServicingPersonal Lines UnderwritingPipelines and DeploymentsPlanned MaintenancePlatform Analytics Migration CenterPlatform Analytics experiencePlaybook ExperienceplaybookPolicy and Compliance integratorPolicy and Compliance ManagementPolicy and Compliance Mobile appPortfolio PlanningPortfolio Planning WorkspacePPWCustomer Contracts and EntitlementsPostman API platformWorkplace Personal Protective Equipment Inventory ManagementWorkplace PPE Inventory ManagementPPM CollaborationPPMPPM StandardPredictive IntelligencePredictive Intelligence WorkbenchPricing ManagementPrivacy Case ManagementPrivacy Employee UserPrivacy ManagementPrivacy Management ContentProactive Code CheckPCCServiceNow Proactive EngagementProactive EngagementPEProactive PromptsProactive Service Experience WorkflowsProactive TriggersProblem ManagementPlaybooksProcess MiningProcessHubNatural Language Understanding Models for Sourcing and Procurement OperationsProcurementProcurement for Field Service ManagementProcurement File Transfer FrameworkSource-to-Pay Integration FrameworkProject Costing for Sourcing and Procurement OperationsProcurement Case ManagementSourcing and Procurement OperationsSource-to-Pay WorkspaceProduct and Pricing RulesProduct CatalogProduct Catalog Managementproduct 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MobileRetail CoreRetail OperationsRORetail Task ManagementRetail Task Management CoreRetrieval Augmented GenerationRAGRisk ManagementRisk Mobile appRisk Suggestion AI AgentReturn Merchandise AuthorizationRoadmap PlanningRobotic Process AutomationRoot Cause CorrelationRCCRow ConditionsRPA Desktop Design StudioRPA HubUnattended RobotSaaSSaaS License ManagementSabaEssential SAFeScaled Agile Framework (SAFe)Scaled Agile FrameworkPortfolio SAFeSAFeSAFe --- Unified BacklogSafe WorkplaceSafe Workplace DashboardSafe Workplace for mobileSafe Workplace suiteSales AgreementSales Agreement ManagementSales Common for Channel PartnersSales ForecastingSales Territory ManagementSBOMSCCM Vulnerability integrationSchedule OptimizationScript DebuggerSearch administrationSecurity Analyst WorkspaceSecurity Case ManagementSecurity Exposure Management WorkspaceSecurity IncidentSecurity Incident ManagementSecurity Incident Response WorkspaceSIR WorkspaceSecurity Incident AnalyticsSecurity Incident CatalogSecurity Incident Response analyst workbenchSIR Analyst WorkbenchSecurity Incident Response GRC supportSecurity Incident ResponseSecurity Incident Response Mobile appSecurity Incident Response OrchestrationSIRSecurity Operations OrchestrationSecurity Support CommonSecurity Support Common OrchestrationSecurity Incident Response integration with FireEye HXSecureworks Counter Threat PlatformSecureworks CTPSecurity Posture ControlSPCSegment ManagementService AnalyticsService ExchangeService Exchange Order Management for ProvidersService Bridge for Public Sector Digital Services (PSDS)Service Bridge for PSDSService CatalogService CreditsCommon Service DeliveryService DesignerService DeskService FingerprintsService GraphService Graph Connector Integration for Claroty Continuous Threat DetectionService Graph Connector Integration for Claroty CTDService Graph Connector for Microsoft Defender for IoT (Azure)Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console)Service Graph WorkspaceService Integration ManagementService Level ManagementService Test ManagementSLO ManagementService Level Objective ManagementSLOMService MappingKingston Advance Release for Service MappingService Mapping PlusService ManagementService ObservabilityService Owner WorkspaceService Portfolio Management for EnterpriseService Portfolio Management FoundationService Portfolio ManagementService Portfolio Management PremiumService PortalService Portal AnalyticsService Reliability ManagementSRMService Request PlaybookServiceNow CLIServiceNow FluentServiceNow IDEServiceNow AI LensServiceNow ProviderServiceNow SDKServiceNow Sense and RespondSN Sense and RespondSmart OperationsServiceNow VaultServiceWatch SuiteSession LogService Graph Connector for Active DirectoryService Graph Connector CentralSGC CentralService Graph Connector for ServiceNow Operational Technology (OT) DiscoveryService Graph Connector for ServiceNow OT DiscoveryService Graph Connector for Microsoft 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managementhttps://store.servicenow.com/sn_appstore_store.do#!/store/homeStrategic PlanningStrategic Planning with PPM, Agile 2.0, and SAFeStrategic Planning WorkspaceSPWStrategic Portfolio ManagementSPMStream ConnectStudioSubscription ManagementSuggest potential risksSumtotalSupplier Payment OptimizationSupplier Relationship and Performance ManagementSRPMSupplier OperationsSurvey ManagementSustainable ITSAM Admin ExperienceBasic Software Asset ManagementSAM FoundationITSM Software Asset ManagementSoftware Asset Management ProfessionalSoftware Asset Management pluginSoftware Spend DetectionSymantecSynthetic monitoringsynthetic monitoringSystem DiagnosticsSystem Update SetsSystem upgradesSystem CloneSystem LocalizationTable BuilderTable Builder for App EngineTable RotationTag CategorizationTag GovernanceTalent AcquisitionTalent FeedbackTalent profileTask Communications ManagementTask IntelligenceTask Intelligence Admin ConsoleTask Intelligence for CSMTask MiningTeam DevelopmentTechnology Lifecycle ManagementTLMTechnology Provider Service ManagementTectonicTelecommunications Customer 360Proactive Service Experience WorkflowsTelecommunications Network Performance ManagementTelecommunications Service ManagementTelecommunications Service Operations ManagementTest AgentTest generationTest ManagementTest Management 1.0Test Management 2.0Test Management V1 V2Text to TestThird-party Contract ReviewThird-party Risk ManagementTPRMThird-party service providersTPPThreat IntelligenceThreat Intelligence OrchestrationThreat Intelligence SharingThreat Intelligence Security CenterTISCTime CardTimeline VisualizationTopic RecommendationsTrusted Security CircleTrusted Security CirclesTrusted Security Circles Client (Advanced)Trusted Security Circles ClientTrusted Security Circles OrchestrationUCF ImportUI BuilderUI BuilderUnattended Robot Login AgentUnified MapUnified TaxonomyUniversal RequestUniversal Request integration with Microsoft TeamsUniversal TaskUpgrade CenterUpgrade ConsoleUpgrade MonitorOperational Sustainability Integration with UrjanetUsage InsightsUser ForumsVaccination StatusVeloCloudVendor Assessment AdministrationVendor Improvement InitiativesVendor KPI GroupsVendor Management MobileVendor Management WorkspaceVendor Manager WorkspaceVendor PerformanceVendor Risk ManagementVRMVendor Success IndicatorsVirtual AgentVirtual Agent DesignerVirtual Agent for Sourcing and Procurement OperationsVirtual Agent for PPMVisa SpokeVisibility ContentVisualization DesignerVoiceVoice Controls SimulatorVoice InputVisual Task BoardsVTBVulnerability Assessment WorkspaceVulnerability Assignment RecommendationsVulnerability ManagementVulnerability ResponseVulnerability Response and Configuration Compliance for ContainersContainer Vulnerability ResponseVulnerability Response Integration with CISAVulnerability Response Mobile appVulnerability Response OrchestrationVulnerability Response Integration with Palo Alto Networks Prisma Cloud ComputeVulnerability Response Integration with Palo Alto Prisma CloudVulnerability Response Patch Orchestration applicationVulnerability Response Patch Orchestration with HCL BigFixVulnerability Response Patch Orchestration with Microsoft SCCMVulnerability Response Integration with TenableVulnerability Solution ManagementSolution Management for Vulnerability ResponseWalk-up ExperienceNow Assist for Workflow Data FabricServiceNow Otto for Workflow Data Fabric (WDF)ServiceNow Otto for WDFWeb EmbeddablesWhat's NewWhatsAppWork schedulerWorkflowWorkflow Data FabricWorkflow Data Fabric HomeworkflowWorkflow StudioPlaybookWorkforce OptimizationWorkforce Optimization for Customer ServiceWorkforce Optimization for Field ServiceWorkforce Optimization for HRWorkforce Optimization for ITSMschedule managementWorkplace Agent for mobileWorkplace Calendar SynchronizationWorkplace Case ManagementWorkplace CentralWorkplace ConciergeWorkplace Indoor MappingWorkplace Lease AdministrationWorkplace Maintenance ManagementWorkplace Move ManagementWorkplace Reservation ManagementWorkplace Reservations for Microsoft Outlook Add-inWorkplace CoreWorkplace Service DeliveryWorkplace Service Delivery for MobileWorkplace Service Delivery SuiteWorkplace Services KioskWorkplace Service PortalWorkforce and Workplace Schedule ManagementWorkplace Space ManagementWorkplace Space MappingWorkplace Visitor ManagementWorkspaceWorkspace ExperienceWSD for Microsoft placesWorkplace AnalyticsWorkplace ConnectorsZebra MotionWorkszero copyzero copy connectionZero Copy ConnectorsApplication Service Admin \[sn_cdm.app_service_admin\]CDM Admin \[sn_cdm.cdm_admin\]CDM Editor \[sn_cdm.cdm_editor\]CDM Exporter Editor \[sn_cdm.cdm_exporter_editor\]CDM Policy Editor \[sn_cdm.cdm_policy_editor\]CDM Secrets \[sn_cdm.cdm_secrets\]CDM Viewer \[sn_cdm.cdm_viewer\]app_service_admincdm_admincdm_editorcdm_exporter_editorcdm_policy_editorcdm_secretscdm_viewerAPI ReferenceBetter Together SolutionBTSBuild applicationsBuild workflowsAutomation and low-codeIndustry ProductsIntegrate applicationsIntelligent ExperiencesMobile Configuration and NavigationServiceNow AI Platform administrationServiceNow AI Platform App EngineServiceNow AI Platform capabilitiesServiceNow AI Platform user interfacePlatform AnalyticsRelease Notes and UpgradesService Management--OtherSource-to-Pay Operations3CLogicA10ACEAdobeAdobe Acrobat ReaderAdobe CloudAdobe Acrobat SignAdobe WorkfrontAha!AirtableAkamaiAkamai API SecurityAlexaAlibaba CloudAlienVaultAmazonAmazon AWS CloudAmazon CloudWatchAmazon ConnectAmazon Elastic Kubernetes Service (EKS)Amazon S3Amazon Web ServicesAWSAndroidAnglepointAnsibleAnsible AWXAnthropicAnthropic Claude on AWSApacheApache KafkaAPI Service Graph Connector for Apigee EdgeApigee EdgeApigee XApp StoreAppDynamicsAppleApple Messages for BusinessApple SafariAqua TrivyAravoArcSight ESMArcSight ESM Event IngestionArista VeloCloudArmis Centrix™ for Vulnerability Prioritization and Remediation (ViPR)Armis Centrix™ for ViPRAsanaAtlassianAtlassian AdministrationAmazon EC2 Auto ScalingAuto ScalingAutomatic Data ProcessingADPAWS AnthropicAWS API GatewayAWS ClaudeAWS CloudFormationAmazon Data FirehoseAWS Security HubAzure DevOpsDomain Name System (DNS)DNSAzure FunctionsAzure Kubernetes Engine (AKS)Microsoft Azure OpenAI Generative AI SpokeVirtual Machine Scale Sets (VMSS)VMSSBeatsBitbucketBitSightBlueCatBlack KiteBMCBMC TrueSightBoomi Cloud API ManagementBoomi API ManagementBoomiCloud Foundry BOSHBOSHBoxCalendlyCarbon BlackCassandraCentral Vulnerability DatabaseCVDBCheck Point Anti-botCheck Point Next Generation Threat PreventionCheck Point NGTPGoogle ChromeOSChromebookChromebooksCIC PlusContinuous Integration and Continuous Delivery (CICD)Continuous Integration and Continuous DeliveryContinuous Integration and Continuous Delivery (CICD) REST APICICDCiscoCisco MerakiCitrixClaroty CTDClaudeWord Document TemplatesCohesityConcurConfluence CloudConfluent Kafka REST ProxyConversational Integration with 3CLogicConversational Integration with AlexaConversational Integration with Amazon ConnectConversational Integration with Apple Messages for BusinessConversational Integration with Facebook MessengerConversational Integration with Google AssistantConversational Integration with LINEConversational Integration with Microsoft TeamsConversational Integration with SlackConversational Integration with WhatsApp (powered by Twilio)Conversational Integration with Workplace from FacebookConversational IVR with Amazon ConnectConversational SMS Integration with TwilioCornerstoneCornerstone OnDemandCoupaCriblCrowdStrikeCrowdStrike Falcon HostCrowdStrike Falcon InsightCrowdStrike Falcon IntelligenceCrowdStrike Falcon X SandboxCrowdStrike Next-Gen SIEMCyberArkcyberGRXDatadogDeepStreamDellDell EMCDevvioDevvTracearbitrationchargebackDispute Content Pack for US Regulationspre-arbitrationDockerDocusignDropboxDrupalDynatraceDynatrace SaaSEcoVadisEdgeEdge DeltaElasticsearchEthocaEU Artificial Intelligence ActEuropean Union Vulnerability DatabaseEUVDF5 NetworksF5 BIG-IPFacebookWorkplace by FacebookWorkplace from FacebookFacebook MessengerWorkplaceFilebeatFirefoxFlashArrayFluid TopicsFortinetGCP PubSubGDPR DPIAGDPR DPIA Use Case AcceleratorGRC: GDPR DPIA Use Case AcceleratorGDPRGenesysGitHubGitHub ActionsGitHub EnterpriseGitLabGmailGoogleGoogle AssistantGoogle BardGoogle ChatGoogle ChromeCloud Management: Google Cloud ConnectorGoogle Cloud ConnectorGoogle Cloud Platform (GCP)Google Cloud PlatformGCPGoogle Cloud Translator ServiceGoogle DriveFirebase Google GeminiGoogle Kubernetes Engine (GKE)Google reCAPTCHAG SuiteGoogle Vision APIGoogle WorkspaceGoToGoToConnectGoToMeetingGoToWebinarGovtCommunityCloudGRC integration with Thomson Reuters Regulatory IntelligenceHAProxyHave I been pwned?Hedera GuardianHelmHewlett PackardHPHP-UXHPE ArcSightHPE ArcSight LoggerhtmlAreaHubSpotHybrid AnalysisIBMCloud Management: IBM Cloud ConnectorIBM Cloud ConnectorCloud Provisioning and Governance: IBM Cloud ConnectorIBM Cloud PlatformIBM QRadarIBM QRadar integrationIBM QRadar Offense IngestionIBM Watson AssistantiManageInfobloxInsightIntelInternet ExplorerInternet of ThingsInternet of Things (IoT)IoTInterosiOSIsilonISS Corporate SolutionsISSFinancial Services Operations Integration with Jack Henry jXchangeJamfJapanese Vulnerability DatabaseJVDJapanese Vulnerability NotesJVNJenkinsJFrogJiraJSONJuniperKentikKINEXONKINEXON SafeZoneKongKong GatewayKong KonnectKPI ComposerkubectlKubernetesKubernetes Visibility Agent (KVA)KVALenovoLexisNexisLife Cycle StageLife Cycle Stage StatusLinuxLogRhythmLookerLucidchartmacOSManageEngineMastercardMastercomMastercom ExtendedMcAfee ePOMcAfee ESMMemoryDB for RedisMerakiMetrikusMetrikus SpokeMicrosoftMicrosoft 365Microsoft 365 for ServiceNow ReportingMicrosoft Active DirectoryMicrosoft AzureMicrosoft Entra IDMicrosoft Azure CloudMicrosoft Azure DevOpsMicrosoft Azure Event HubsMicrosoft Azure Log AnalyticsMicrosoft Azure Security CenterSecOps integration with Microsoft Azure Security CenterMicrosoft Azure SentinelMicrosoft Azure Sentinel - Incident IngestionMicrosoft Dynamics 365Microsoft Dynamics CRMMicrosoft EdgeMicrosoft EntraMicrosoft Entra admin centerMicrosoft ExcelMicrosoft ExchangeMicrosoft Exchange OnlineMicrosoft Exchange ServerMicrosoft GraphMicrosoft Graph Security APIMicrosoft IntuneMicrosoft LUISLUISMicrosoft Relationship SalesMRSMicrosoft Office 365Microsoft OneDriveMicrosoft OutlookMicrosoft PowerPointMicrosoft Power BIMicrosoft Security Response Center Solution IntegrationMicrosoft Security Response CenterMSRCMicrosoft SharePointMicrosoft SharePoint OnlineMicrosoft TeamsMicrosoft Teams GraphMicrosoft VivaMicrosoft Viva ConnectionsMicrosoft WordMiroMiro EnterpriseMITREMITRE-ATT\&CKMITRE-ATT\&CK™MITRE™mondaymonday.comMozilla FirefoxMuleSoftMuleSoft Anypoint PlatformNachaNagiosNautobotNational Security CloudNSCNetAppNew RelicNetwork Intrusion Detection SystemNetwork Intrusion Detection System (NIDS)NIDSNIST Cybersecurity FrameworkNIST CSFNIST Cybersecurity Framework (CSF) Use Case AcceleratorNIST CSF Use Case AcceleratorNIST Risk Management FrameworkNIST RMFNIST Risk Management Framework (RMF) Use Case AcceleratorNIST RMF Use Case AcceleratorNotionNSXNSX-TNutanixNVIDIANVIDIA NeMoNeMoOCIOktaOmnissaOpenAI Generative AI SpokeOpenShiftOpenTelemetryOpenVoiceOTOPSWAT MetadefenderOracleOracle Golden GateOutlook Actionable MessagesPagerDutyPalo Alto NetworksPalo Alto Networks - AutoFocusPalo Alto Networks - FirewallPalo Alto Networks Next-Generation FirewallPalo Alto Networks - WildFirePanoramaPhishTankPivotalPivotal Cloud FoundryPlay StorePostmanPostgreSQLPostgresProcessUnityQlikQualysQualys Cloud PlatformQualys Integration for Security OperationsQualys Vulnerability IntegrationRadarFirstRadwareRallyRapid7Rapid7 InsightVMRapid7 NexposeRapid7 Integration for Security OperationsRapid7 Vulnerability IntegrationRecorded FutureRecorded Future IntelligenceRed HatRed Hat Enterprise LinuxRed Hat Enterprise Linux ServerRHEL ServerRHELRed Hat Enterprise Linux for Virtual DatacentersRHEL for Virtual DatacentersRed Hat Security AdvisoryRHSARed Hat Solution IntegrationRHSIRed Hat VirtualizationRed Hat Virtualization (RHV)RHVRedoxRedox Electronic Health Record SpokeRedox Inbound IntegrationReverse WhoisRISKIQRiskLensRiskLens IntegrationRiskReconRoadmunkRsyslogSafariSailpointSalesforceSalesforce CRMSalesforce Marketing CloudSalesforce Sales CloudSalesforce Service CloudSamsung SDSSAPSAP AribaSAP S/4HANASAP SuccessFactorsSecurity Incident Response integration with ZscalerSecuritybricksSecurity CenterSCSecurity HubSecurity ScorecardService Graph Connector for SplunkShared AssessmentsShodanShodan Exploit IntegrationSIG Questionnaire IntegrationSiriSlackFedEx DataworksSmartRecruitersSmartsheetServiceNow ReportingSocureSolarisSolarWindsIP Source NATSNATSplunkSplunk CloudSplunk EnterpriseSplunk Enterprise Event IngestionSplunk Enterprise SecuritySplunk ESSTIXSTIX™SuccessFactorsSunSurveyMonkeyTableauTableau CloudTaniumTanium Endpoint PlatformTanium EndpointsTanium integrationTanium integration v2TAXIITAXII™Microsoft TeamsTemplarshieldTenable Security Center for Vulnerability ResponseTenable Vulnerability IntegrationTenable for Vulnerability ResponseTenable.csTenable.ioTenable.io for Vulnerability ResponseTenable.scTerraformTerraform CloudTerraform ConnectorCloud Services Catalog Terraform ConnectorTerraform EnterpriseTerraform Open SourceThomson ReutersThreat CrowdTibcoTinyMCETomcatTrellixTrelloTritonTruSightTwilioTwilio NotifyTwitterUNIXUpguardUpguard Vendor RiskUrjanetUKGUltimate Kronos GroupAWSAzureVector AgentVeracodeVeracode JSON Vulnerability IntegrationVeracode Vulnerability IntegrationVerifiVerifi SpokeVeritasVirusTotalVisaVisa Resolve Online (VROL)VROLVisa Stop Payment ServiceVSPSVisual StudioVisual Studio CodeVMwareVMware CloudVMware NSXVMware vSphereVulnerability Response Integration with Black DuckWatershedOperational Sustainability Integration with WatershedWebexWebSEALWhoisWhoisXML API IntegrationWHOISIQWindowsWinlogbeatWizWordPressWorkdayWorkfrontWorkspace ONE Unified Endpoint Management (UEM)Workspace ONE UEMWorkvivoXtremIOXtremIO storage arrayYahoo!Yahoo! MailZendeskZohoZoomZscalerZscaler Internet Access©®℠™ServiceNow® Developer Sitehttps://express.servicenow.com/support/documentationhttps://support.servicenow.com/now?draw=case](TU0rM25bMeC~gqkdVwIIdQ "Build a custom application to meet the business needs of your organization. Choose a builder for the type of user experience or workflow that you want to create.")
* [Testing and debugging applications](https://www.servicenow.com/docs/qR1CfiMN91qKkfVgXVie9A "Verify the application meets your business requirements. Your testing should cover record operations (such as create, read, update, and delete), user interface elements (such as views and UI policies), runtime operations (such as business rules), and event script actions.")
* [Deploying applications](https://www.servicenow.com/docs/ake3OvV0bzLDByBAjdqt1A "Deliver your application to users by publishing it to a live production environment.")
* [Maintaining your application](https://www.servicenow.com/docs/XfsSSIRALG9hbD~ixZNtDQ "Use your app builder tool to update and modify your application. Use your testing tool to verify that your application still functions properly.")
{#build-applications__ul_sc4_wcr_pvb}