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# Exploring business capabilities

# Exploring business capabilities {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A business capability is the ability of an organization to do its business activities successfully and fulfill its business goals.

Use the business capability mapping to establish a CI relationship between the business capability and the business applications. Establish a similar relationship between business capabilities and the application technologies to
ascertain the risks involved in using them.

As business organizations grow, it's imperative for an enterprise architect to assess the business capabilities to know how to strengthen the business processes.  
From the Portfolio page in Enterprise Architecture Workspace, you can perform the following:

* Create a business capability
* View existing business capabilities
* Add a sub-capability
* Add architectural artifacts to a business capability
* Associate a business capability with the business unit that uses it
{#eaw-business-capabilities__ul_nvy_sn1_ybc}

You can also view and add business capabilities and perform a host of other tasks relating to business capabilities, from the Business Portfolio page. For more information, see [Exploring a business portfolio](https://www.servicenow.com/docs/GXoQGkYangMX~urUhKEkOA "As an Enterprise Architect, view the capability hierarchy, manage capabilities, and assign business applications to the capabilities.").
**Related tasks**   

* [View all business capabilities on the Portfolio page](https://www.servicenow.com/docs/lJCwC7zHYZNbZGAO0qKXCw "You can view the list of all available capabilities in the Enterprise Architecture Workspace.")
* [Add or edit a business capability from the Portfolio page](https://www.servicenow.com/docs/vsn5l8YvKviNqbqPMU0I7w "Create or edit a business capability to align your organization’s business goals.")
* [Create a sub-capability from the Portfolio page](https://www.servicenow.com/docs/vRoGiIR3~qZ1E3JBW1EAYg "You can add a sub-capability to a capability.")
* [Create a Lucidchart diagram for a business capability in the Enterprise Architecture Workspace](https://www.servicenow.com/docs/I0x88C4ZapJkQZi7TPWPLQ "Create a diagram in Lucidchart for your business capability maps and associate it with an architectural artifact.")
* [Manage architectural artifacts of a business capability](https://www.servicenow.com/docs/ZbzjfpoUNOXA7hmDYhhjoQ "You can create new, add, or remove the artifacts that are associated with a business capability.")
* [Add a business unit to a business capability](https://www.servicenow.com/docs/UqH35MHJwrBFOGvDrR94FQ "You can add an existing business unit to a business capability in the Enterprise Architecture Workspace or create a business unit from the business capability.")
* [Remove a business unit from a business capability](https://www.servicenow.com/docs/JX2N70NXeFjjf8eGlxD3Ig "Remove business units associated with a business capability in the Enterprise Architecture Workspace.")

