---
sourceDocument: Zurich Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/conversational-interfaces

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Using Sidebar

# Using Sidebar {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can create a Sidebar discussion for a task-based or interaction record or as a standalone conversation. Sidebar discussions for a task-based or interaction record can be created from a configurable workspace or a Next Experience Core UI record page.

To create a Sidebar discussion for a task-based or interaction record, see [Create a Sidebar discussion for a record](https://www.servicenow.com/docs/yNFtEeCrYV2iuQmvLnVG5Q "Collaborate with others by creating a Sidebar discussion for a task or interaction record. These discussions can be created from a Next Experience page or Core UI record page."). To create a standalone Sidebar conversation, see [Create a standalone Sidebar discussion](https://www.servicenow.com/docs/S230xOuhA1lX0cFVU44Z6Q "Create a standalone Sidebar discussion that is not tied to a specific record.").