---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Contract Management Pro

# Contract Management Pro {#ariaid-title1}

Release version: Zurich  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Contract Management Pro solution enables you to set up contract document templates, clauses, and clause variations, and to initiate contract and amendment requests. The solution uses AI to analyze contracts and extract metadata. It also supports e-signatures, wet signatures, and external storage systems.
You can use the actionable widgets on Contract Workspace to categorize, prioritize, and efficiently work on contract requests.

With Contracts Dashboard, you can analyze the various contract request trends and also get insights into the volume of contract requests that are handled by your team.
Figure 1. Contract Management Pro

## Get started {#cncore-cmpro-landing-page__section_c5s_tln_dyb}

|-|-|-|
| [Explore Learn about the features and benefits of Contract Management Pro](https://www.servicenow.com/docs/NSIS913HvccpU~lPvx_ZGA "Learn more about the Contract Management Pro application through a sample workflow and review the benefits that it can provide.") | [Configure Install and configure Contract Management Pro](https://www.servicenow.com/docs/b9c3cC36owW4ofYd~UrW3w "Install and configure foundational data for Contract Management Pro to effectively manage contract lifecycle for your organization.") | [Use Use Contract Management Pro to submit contract requests, manage document templates and clauses, request signatures, and use external storage](https://www.servicenow.com/docs/3LJG4UtsiyD3zNmm~WegBw "Use Contract Management Pro to initiate and manage contract requests for self served and non-self served contracts.") |
| [Manage Manage contract templates and contracts](https://www.servicenow.com/docs/7Igr_6a~oSJWuOqNSEOYkQ "As administrator work on managing the word document templates, contracts and view analytics.") | [Reference Get details about components, such as roles, tables, plugins, and store applications, that are installed](https://www.servicenow.com/docs/9rdX3y7Kd7O6McKJT0xp2A "Reference topics provide additional information about Contract Management Pro.") | [Analytics and Reporting Coordinate work and improve processes with preconfigured dashboards](https://www.servicenow.com/docs/mshX5sbpq71O6b0AZzblow "The Contracts Dashboard in Contract Management Pro is an analytics and reporting solution that enables you to make data-driven decisions through insights and trends derived from contract request data.") |
|   | [ServiceNow Otto for Contract ManagementUse Now Assist in Contract Management to enhance user productivity using generative AI](https://www.servicenow.com/docs/NpNiSstIxJ3ebt3k1G8nMQ "Use Now Assist in Contract Management to analyze contracts for non-standard and missing clauses, and extract information from signed contracts to add in the contract repository. It also provides conversational search using natural language, enabling you to search the contract repository and perform semantic search in signed contract documents from the ServiceNow Otto panel.") |   |
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{#cncore-cmpro-landing-page__table_iwv_lpv_klb}

## Helpful resources {#cncore-cmpro-landing-page__cf-app-landing-get-help}

Some ServiceNow resources that can provide you with helpful information are:

Release Notes
:   Learn more about what's new and changed. See the [Contract Management Pro release notes](https://www.servicenow.com/docs/access?context=cmpro-rn&version=zurich&pubname=zurich-release-notes&ft:locale=en-US).

ServiceNow Community
:   Connect with other Contract Management Pro users at [ServiceNow Community](https://www.servicenow.com/community/legal-service-delivery/ct-p/legal-service-delivery).

Customer Success Center
:   Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html?).


ServiceNow University
:   Access real-time courses, self-paced training, and career resources from [ServiceNow University](https://learning.servicenow.com/lxp/en/general/contract-management-pro-cmp-implementation-bootcamp-on-demand?id=learning_course_prev&course_id=87e103898707d21c3a3a84c7cebb35d9).

Known Error Portal
:   Learn more about specific known errors, along with workarounds if any, from the [Known Error Portal](https://support.servicenow.com/kb?id=known_error_portal).