---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# HR Service Delivery Advanced Integration with Workday

# HR Service Delivery Advanced Integration with Workday {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
HR Service Delivery Advanced Integration with Workday application is built by Bristlecone,
Inc.  
HR Service Delivery Advanced Integration with Workday enables you to complete the following tasks:

As an advanced Workday administrator
:
    * Configure templates to display customized Total Rewards information to employees in the configured Service Portal. See [Set up Total Rewards using Workday](https://www.servicenow.com/docs/h~lCbavIh8jEyx2dHDpv1g "Configure the Total Rewards templates by choosing plans, sections, and target audience. Display a customized Total Rewards widget to employees in the configured Service Portal.").
    * Configure legal name change settings to enable employees to change their legal name from Employee Center. See [Legal name change configuration](https://www.servicenow.com/docs/os1fwfShnV9Mttd6wNhoXw "Complete the legal name change configuration to allow employees to change their legal name through virtual agent conversation in Employee Center.").
    * Import time offs, holiday calendars, and schedule calendars from Workday into the ServiceNow application enabling employees to submit a time-off request from Employee Center. See [Time off request to Workday](https://www.servicenow.com/docs/Io5Y4U3HK9PIVnegOQ8R5Q "You can submit a time off request to Workday from Employee Center.").

As an employee
:
    * Submit your time-off request from Employee Center. See [Request a time off](https://www.servicenow.com/docs/fM8FppjeTpMTVwpTI~0dZg "Request a time off to Workday from Employee Center.").
    * Change your legal name through virtual agent conversation in Employee Center. See [Change legal name through Virtual Agent](https://www.servicenow.com/docs/NpfCLGkFpnd4zFVrInOevQ "Change your legal name change through Virtual Agent chat in Employee Center.").
    * Report discrepancy in your Workday payslip from Employee Center. See [Report an issue with your payslip](https://www.servicenow.com/docs/Ee5sptcZKeawx2Sp2POlRA "Report an issue with your Workday payslip from Employee Center.").
    * View your Total Rewards information (such as benefits, compensation, and allowances) in the configured Service Portal.
    * View your holiday calendars in the configured Service Portal.
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## Request apps on the Store {#advanced-wd__section_fyw_kc1_zmb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#advanced-wd__inline-send-to-store}

|-|-|-|
| [Configure Plan and configure your integration.](https://www.servicenow.com/docs/yKvExA3MZJbU8dONGjITxQ "Configure HR Service Delivery Advanced Integration with Workday.") | [Use Using the HR Service Delivery Advanced Integration with Workday application.](https://www.servicenow.com/docs/jnzQfoRdft9AklZPCzpHkA "Understand how you can use HR Service Delivery Advanced Integration with Workday to process advanced employee information at ServiceNow.") | [Reference Get details about components like tables, user roles, and scheduled jobs.](https://www.servicenow.com/docs/~sezZSnGCr70mRZTXA4S1g "Reference topics provide additional information about the HR Service Delivery Advanced Integration with Workday, including lists and forms.") |
[Table 1. Get started]

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## Additional resources {#advanced-wd__section_dpg_yjt_3hc}

* Learn more about what's new and changed, see the [HR Service Delivery
  release notes](https://www.servicenow.com/docs/access?context=hr-service-delivery-landing&version=zurich&pubname=zurich-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
* Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).
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