---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# HR Service Delivery Integration with SuccessFactors

# HR Service Delivery Integration with SuccessFactors {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow®
HR Service Delivery Integration with SuccessFactors application is built by Bristlecone, Inc.

Using HR Service Delivery Integration with SuccessFactors you can enable employees to fulfill
related tasks at a single location in ServiceNow and also synchronize the
employee records.

|-|-|-|
| [Configure Plan and configure your integration.](https://www.servicenow.com/docs/TUwWkz_86enfKTaGn5CT4w "After you install the HR Service Delivery Integration with SuccessFactors, the services for SuccessFactors are automatically created in Enterprise Service Management Integrations Framework.") | [Use Work on integrating ServiceNow HR Service Delivery with SuccessFactors.](https://www.servicenow.com/docs/KG8bowVZ5S_adCrMPdS2GA "Understand how you can use HR Service Delivery Integration with SuccessFactors to manage data and entities on ServiceNow.") | [Reference Get details about components like tables, user roles, and properties.](https://www.servicenow.com/docs/Zi_r42wwov1barabp4aK1g "Reference topics provide additional information about the lists and forms that you use to configure and administer HR Service Delivery Integration with SuccessFactors.") |
[Table 1. Get started]

{#hr-service-delivery-integration-success-factors__table_rd1_bl3_2tb}