---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Check your to-do tasks

# Check your to-do tasks by using the ServiceNow Otto for Virtual Agent {#ariaid-title1}

* Release version: Zurich
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Check your to-do and pending tasks by using the ServiceNow Otto for Virtual Agent AI chat window. By checking these tasks, you can stay organized, prioritize the most important tasks on your list, and monitor how you're doing against your deadlines.

## Before you begin

You can also perform the following steps in ServiceNow Otto for Virtual Agent for Microsoft Teams. You can check your to-dos and tasks similarly.

Role required: None

## Procedure

1. Navigate to AllSelf-ServiceEmployee Center.
2. Select Open chat.  
   ServiceNow Otto appears.
3. Enter your query.  
   To check your to-do tasks, you can enter instructions like <kbd class="ph userinput">Show my tasks</kbd>, <kbd class="ph userinput">Show my pending tasks</kbd>, <kbd class="ph userinput">Show my open tasks</kbd>, or <kbd class="ph userinput">Show me my tasks due today/due this week/due later/due soon</kbd>.
4. View the list of tasks, under the To-do Tasks, by selecting Start.
5. **Optional:** View the list of pending tasks in more detail by selecting Task Center in the response.
6. From the list of tasks displayed, select the task that you want to work on.  
   The task details are displayed in the card.
7. Select the task that you want to view or update.  
   Save the changes.
8. **Optional:** Check other tasks by selecting Continue.
9. End the chat by selecting End chat.
**Related tasks**   

* [Check your approvals by using ServiceNow Otto for Virtual Agent](https://www.servicenow.com/docs/OodqtPwb0TWZih6w6pj_Lw "Check the approvals that are assigned to you by using the ServiceNow Otto for Virtual Agent AI chat window. By checking your approvals before you begin your tasks, you avoid working on tasks that weren't approved and focus on what needs to be done.")
* [Check company news and events](https://www.servicenow.com/docs/cVHythZlhKtivSUURZDRiA "Stay connected and informed on company updates, events, announcements, and more with the help of the AI Agent in the Employee Center ServiceNow Otto for Virtual Agent.")
* [View summarization for approvals](https://www.servicenow.com/docs/ZxkQiwdwg9lK1LJxy_RB~w "Check the generated approval summaries for cases, requested items, and requests for approvals. Based on the trigger selection by your admin, you can see contextual summary of the approval.")
* [Manage approvals with Approval Assistance AI agent](https://www.servicenow.com/docs/CdoJx2nsRcjyRo7VAwUbuQ "Manage the approvals that are assigned to you by using the Approval Assistance Agent for REQ and RITM.")

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