---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Workplace Advisor Overview

# Workplace Advisor Overview {#ariaid-title1}

Release version: Zurich  
Updated October 28, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Workplace Advisor is an AI-powered solution designed to help Space Planners and Facilities Managers optimize workplace management through intelligent insights and conversational support.

The Minimum Viable Product (MVP) version focuses on two primary capabilities:

## Natural Language Q\&A via Now Assist Panel {#workplace-advisor-overview__section_qlp_zsw_chc}

Ask workplace reservation related questions in natural language and receive contextual responses in Now Assist panel. Examples of queries include:

* Reservation details
* Meeting durations
* Reservation check-in details
{#workplace-advisor-overview__ul_e4c_ctw_chc}

## Insight Cards on Workplace Central Dashboard {#workplace-advisor-overview__section_tvc_2tw_chc}

The system generates Insight Cards for key performance indicators on workplace operations such as occupancy, space utilization, reservation trends, and environmental metrics.