---
sourceDocument: Zurich Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# MS Teams for GCC-H or DoD

# Integrating ServiceNow with Microsoft Teams for GCC-H or DoD {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set up your ServiceNow instance to integrate with Microsoft Teams applications.

You can integrate Employee Center, Virtual Agent, and request-based chatbots with Microsoft Teams for Government Community Cloud - High (GCC-H) or US Department of Defense (DoD) customers.

[Integrating Virtual Agent with Microsoft Teams for GCC-H or DoD](https://www.servicenow.com/docs/access?context=va-integ-msteams-gcch&version=zurich&pubname=zurich-conversational-interfaces&ft:locale=en-US)

You can integrate Virtual Agent with Microsoft Teams for GCC-H customers by configuring your own apps.
* **[Integrating Employee Center with Microsoft Teams for GCC-H or DoD](https://www.servicenow.com/docs/_MfZekvZEr~EcE1Ge_IF6Q)**   
  You can integrate Employee Center with Microsoft Teams to enable Government Community Cloud High (GCC-H) and US Department of Defense (DoD) customers to access attached files in Employee Center.
* **[Integrating Employee Center and Virtual Agent with Microsoft Teams for GCC-H or DoD](https://www.servicenow.com/docs/WfMheTfxsO1gfoFewCjQdQ)**   
  You can integrate Employee Center and the Virtual Agent bot with Microsoft Teams to enable Government Community Cloud High (GCC-H) and US Department of Defense (DoD) customers to interact with agents through Virtual Agent and access the attached files in Employee Center.
* **[Integrating Request-based chat with Microsoft Teams for GCC-H or DoD](https://www.servicenow.com/docs/uzAOrpzu3goFnvidnTlqng)**   
  You can integrate request-based chat with Microsoft Teams for Government Community Cloud - High (GCC-H) or US Department of Defense (DoD) customers to auto import the chat conversations between the agents and the employees.

**Related concepts**   

* [Integrating ServiceNow with Microsoft Teams and Microsoft 365](https://www.servicenow.com/docs/UOhuCv9ffR3t3l5Lhj_0Sg "Set up your ServiceNow instance to integrate Microsoft Teams or Microsoft 365 applications.")
* [Integrating ServiceNow with Microsoft 365 applications for Employee Experience](https://www.servicenow.com/docs/~iToaDfZ4DC_y~lUIRQQPw "Set up your ServiceNow Employee Center instance to integrate Microsoft 365 applications.")