---
sourceDocument: Zurich Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/field-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Enable Smart Assessment Questionnaire

# Enable Smart Assessment Questionnaire {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable Smart Assessment Questionnaire to enhance work order task questionnaires for Now Mobile Agent application.

## Before you begin

You can enable Smart Assessment Questionnaire only if no survey instances are open for any questionnaire.

Activate the required plugins. For more information, see [Activate Smart Assessment for Field Service questionnaire](https://www.servicenow.com/docs/gASvITasLjiol3qx23OiFw "You can activate the Smart Assessment for Field Service Questionnaire plugin (sn_fsm_smart_asmt) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.").  
Important:  
Usage of Smart Assessment Questionnaire can't be disabled once enabled.

Role required: admin

## Procedure

1. Navigate to AllField ServiceAdministrationConfiguration.
2. Enable the Use Smart Assessment Questionnaire by selecting it.

## Result

Smart Assessment Questionnaire is enabled for work order tasks.

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