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sourceDocument: Zurich Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/governance-risk-compliance

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ft:locale :

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ft:publication_title :

    - Zurich Governance, Risk, and Compliance

ft:clusterId :

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---

# Install the add-in

# Install the ServiceNow Document Designer add-in {#ariaid-title1}

Release version: Zurich  
Updated September 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install the ServiceNow Document designer add-in to your Microsoft Word document to create audit and CAM report templates and generate report content using the AI Reporting Assistant.

## Before you begin

Activate the sn_grc_doc_design plugin.

Role required: sys_admin

## Procedure

1. Navigate to AllServiceNow Add-Ins for OfficeOffice Add-In Manifests.
2. Select ServiceNow Document Designer from the Office Manifests list.
3. Select Download Manifest.
4. To enable the add-in, contact your Microsoft 365 account manager who can use the manifest file you downloaded in step 3.
{#install-document-designer__steps_cgy_jqx_pcc}

## What to do next

For detailed instructions on how to deploy the manifest file, see the [Deploy add-ins in the Microsoft 365 admin center \[KB1307378\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB1307378) article in the Now Support Knowledge Base.

To configure the HTTP response headers for add-in for Microsoft Word in the browser, see the [Response header resolution \[KB1434453\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB1434453) article in the Now Support Knowledge Base.

If you encounter a security constraint error during sign-in after installing the add-in, see the [Known error: Scoped UI page (sn_outlook_addin_OutlookLogin) inaccessible without login in Australia \[KB3134148\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3134148) article in the Now Support Knowledge Base. This affects Australia Patch 3 and later, and Zurich Patch 10 and later.
* **[Reference information for Document designer](https://www.servicenow.com/docs/teO~y_c~niXf1Nb7AwSZbA)**   
  There are several properties that get installed with the Document designer plugin. These properties help to control the various aspects of how the plugin works.

**Related topics**   

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