---
sourceDocument: Zurich Impact
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/impact

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Instance Observer user configurable dashboard

# Instance Observer user configurable dashboard {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can create your own dashboard according to your preferences for metrics that help you to analyze the health of your system in a snapshot.
The default base system dashboard, the All instance health dashboard, is the Instance Observer default home page that provides a snapshot of the overall health of your instances with key insights, such as performance,
reliability, and availability at a glance with the following widgets:  
* Instance availability: The availability across all instances
* Alerts: The alerts for that account for the last 24 hours
* Open cases: All open cases for that account
* Performance insights: The customizable widget gives the performance insights that are updated every 15 minutes.
* Known Issues (ePRBs): All known issues with ServiceNow
* Clusters: Cluster details of all instances in the account
* KPIs: Important KPIs for all instances of the account
{#user-configurable-dashboard__ul_xnd_1tw_x2c}

You can select the auto-refresh frequency for the dashboard.  
Note:  
The All Instance health dashboard isn't editable, deletable, or cloneable. Create a fresh dashboard to explore configuration options. See [Create a dashboard](https://www.servicenow.com/docs/zWIpqy~qo__WjEtsJ8NI4Q "Create a dashboard that serves as a home page to assess the health of your instances at a glance.") for more information.