--- sourceDocument: Zurich Impact sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/impact Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich Impact ft:clusterId : - ipact bundleId : - ipact --- # Architecture Accelerators # Architecture Accelerators {#ariaid-title1} * Release version: Zurich * * Updated July 31, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Architecture Accelerators provide a foundational understanding of business outcome maturity with targeted recommendations on what to tackle next to unlock further value from the platform. ## Accelerators available in each package {#architecture-accelerators__id_gpd_4mg_lzb} Accelerator outputs and formats have common standardized features, but may differ from package to package. Not all Accelerators are available for each package. The Accelerators and available feature levels are denoted by these symbols: * ✓ = Common standardized feature set * ![Green check mark icon]() = Includes unique accelerator-specific features * = Includes additional unique accelerator-specific features {#architecture-accelerators__ul_jzz_ggp_fsb} {#architecture-accelerators__id_gjh_n2x_jzb__entry__6} | Accelerator | Guided package | Guided +Platform Governance | Advanced package | Total package | Restricted and protected environments | |:-|:-:|:-:|:-:|:-:|:-:| | [Architecture Blueprint](https://www.servicenow.com/docs/dtaRsSH4YMwPF~xU6XE_vw#architecture-blueprint) | | ✓ | ✓ | ![Green check mark icon]() | | | [Artificial Intelligence Readiness Assessment](https://www.servicenow.com/docs/~Fk_Oe_G8G01Y5J9Hst4Rw "The Artificial Intelligence (AI) Readiness Assessment Accelerator provides an assessment and guidance related to your readiness for adoption of ServiceNow Generative AI capabilities (Now Assist).") | | ✓ | ✓ | ✓ | | | [Common Service Data Model (CSDM) Assessment-- Total](https://www.servicenow.com/docs/gq8xXhRdVkoeoqvMgUMK8w "Guidance to assess and improve the CSDM framework") | | ✓ | | ✓ | | | [Common Service Data Model (CSDM) Assessment-Application Services (Crawl) - Advanced](https://www.servicenow.com/docs/FBBa_mXFiJVjHbAF0ldHpQ "This Accelerator provides an assessment and guidance for Common Service Data Model (CSDM) Crawl maturity, including Application Services and Business Applications.") | | ✓ | ✓ | | | | [Common Service Data Model (CSDM) Assessment - Business Services (Run) - Advanced](https://www.servicenow.com/docs/e8Kp6qWJPevPe1YgFGLBpQ "This Accelerator provides an assessment and guidance for CSDM Run maturity, including Business Services, Business Service Offerings, Request Catalog Items, and (Business) Service Portfolio.") | | ✓ | ✓ | | | | [Common Service Data Model (CSDM) Assessment - Foundation Data - Advanced](https://www.servicenow.com/docs/fN9cechnRZLQV0GHLksxlw "This Accelerator provides guidance to assess and improve the Foundation Data that is part of your CSDM framework.") | | ✓ | ✓ | | | | [Common Service Data Model (CSDM) Assessment Technical Services (Walk) - Advanced](https://www.servicenow.com/docs/Kf8FruWpRUbHN2Tq6g7SwQ "This Accelerator provides an assessment and guidance for CSDM Walk maturity, including Technical Services and Technical Service Offerings.") | | ✓ | ✓ | | | | [Data Management and Governance](https://www.servicenow.com/docs/BiEo2ndnFueqPL36QuFFMw "This Accelerator provides insights and guidance to assess and improve your data management and data governance practices.") | | ✓ | ✓ | ✓ | | | [Design Review](https://www.servicenow.com/docs/VzToMmMzW6pbJLglSTN6Iw#design-review "These Accelerators provide an evaluation of current or proposed solution design.")​ | | ✓ | ✓ | ![Green check mark icon]() | | | [Generative AI - Virtual Agent Conversational Catalog](https://www.servicenow.com/docs/~JQB7f6kgo1eJPsPiiq~xQ "The Generative AI -Virtual Agent Conversational Catalog Accelerator provides guidance on conversational compatibility of a select set of your catalog request items.") | | ✓ | ✓ | ✓ | | | [Health Assessment](https://www.servicenow.com/docs/nPgk_~vLQCbLCG2gQqzVxA#health-assessment "The Health Assessment Accelerators provide insights into your instance health.") | | | ![Green check mark icon]() | | | | [Integration Strategy](https://www.servicenow.com/docs/42b8yQOmuA3PbrcSfci27g#integration-strategy "Guidance on the integration process") | | ✓ | ✓ | ![Green check mark icon]() | | | [Multi-instance Topologies](https://www.servicenow.com/docs/vva4TPpg4A60zYs1KKKRIQ "This Accelerator provides education on drivers and topology alternatives to support multiple production instance implementations delivered within the context of a single-customer production implementation.") | | ✓ | ✓ | ✓ | | | [Release and Deployment Advisory for Pro-code Development](https://www.servicenow.com/docs/pmnmtkn3aem_f3zZP_fMTw "The Release and Deployment Advisory for Pro-code Development Accelerator provides guidance to assist pro-code developers in tools and techniques to release and deploy ServiceNow application configurations and customizations.") | | ✓ | ✓ | ✓ | | | [Technical Governance](https://www.servicenow.com/docs/kC3g0cwT4P6Evv_2~116eg "Guidance on technical governance management of the ServiceNow AI Platform") | | ✓ | ✓ | ✓ | | | [UX: Catalog Request Experience Review](https://www.servicenow.com/docs/z1mN9Dpxpa_hrvqwyY_VVA "This accelerator reviews the Impact customer’s Service Catalog, request forms  and form  design and identifies areas  of improvement.") | | ✓ | ✓ | ✓ | | | [UX: Design for Employee Center](https://www.servicenow.com/docs/hA8wDMxWFe4agipQqcqn7Q "The UX (User Experience): Design for Employee Center Accelerator provides UX Design support and guidance to help customers get started with Employee Center design.") | | ✓ | ✓ | ✓ | | | [UX: Portal Experience Review](https://www.servicenow.com/docs/C8PXDAfECig0v_UtO641jA "This accelerator evaluates the UX of a customer’s ServiceNow portal, focusing on usability, design, and leading practices to enhance overall user experience and engagement.") | | ✓ | ✓ | ✓ | | | [UX: Taxonomy Design or Review](https://www.servicenow.com/docs/5rHoRmQ_TIdQe1ejQdqHyQ "This Accelerator provides Impact customers with guidance to optimize the content structure and navigation of their portal, focusing on categorizing knowledge and catalog content to improve usability and make information easier to find.") | | ✓ | ✓ | ✓ | | | [UX: Why It Matters and How to Apply It](https://www.servicenow.com/docs/~QDVW8Gng5YyPUV_rFSjmw "This accelerator takes examples directly from the Impact customer’s instance to develop their understanding of UX and demonstrate how investing in UX directly influences the success of their ServiceNow investment.") | | ✓ | ✓ | ✓ | | [Table 1. Architecture Accelerator sub-catalog] {#architecture-accelerators__id_gjh_n2x_jzb}