---
sourceDocument: Zurich Impact
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/impact

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Initiatives catalog

# Initiatives catalog {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

This is a complete catalog of Impact initiatives.
Refer to [Impact packages](https://www.servicenow.com/docs/RkKSHKEDy~3SI03Lmh7tcw "ServiceNow Impact packages comprise support tools, self-help resources, human-led engagements, discounts, and additional benefits made available to you depending on the level of Impact package procured.") for additional information on initiative consumption.

|-|-|-|
| [Access to Expertise Seek feature guidance and the most effective path forward provided by subject matter experts.](https://www.servicenow.com/docs/C7dGDW1nHPWJYHKzQwj66w "The Access to Expertise Initiative connects Impact customers to ServiceNow subject matter experts via personalized virtual coaching sessions.") | [Getting started with Developer SupportGain an understanding of the Developer Support offering and identification of named contacts for requesting Developer Support.](https://www.servicenow.com/docs/BmpAfdm4XjE5bzsoPNX1lA "Get Started with Developer Support is an Impact Initiative that facilitates the understanding of the Developer Support offering and identification of named contacts for requesting Developer Support.") | [Preventive CareA premium, engineer-led diagnostic of instance performance executed quarterly.](https://www.servicenow.com/docs/hvJwu0icmuVZSIeLEuy7OQ "Preventive Care is a premium, engineer-led diagnostic of instance performance executed on a regular cadence and available as an add-on package to all ServiceNow Impact customers.") |
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