--- sourceDocument: Zurich Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/integrate-applications Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Amazon CloudWatch Spoke # Amazon CloudWatch Spoke {#ariaid-title1} Release version: Zurich Updated July 31, 2025 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Amazon CloudWatch Spoke The Amazon CloudWatch Spoke integrates your ServiceNow instance with Amazon CloudWatch, enabling you to manage and monitor AWS resources and applications directly from ServiceNow. This integration streamlines AWS monitoring workflows by automating tasks triggered by events within your ServiceNow environment. Show full answer Show less ## Key Features * **Alarm Management:** Create, delete, look up, and set states for composite alarms to monitor AWS resources effectively. * **Anomaly Management:** Create and delete anomaly detection models for CloudWatch metrics to enhance monitoring capabilities. * **Metric Management:** Retrieve metric data, delete metric alarms, and create or update alarms associated with metrics or anomaly detectors. * **Connection Management:** Supports Integration Hub aliases for managing connection and credential information, simplifying credential updates across environments. ## Requirements and Dependencies * A user with full access to the Amazon CloudWatch account is required. * The spoke is designed for Amazon CloudWatch API version 2010-08-01 and may be compatible with later versions. * Requires an Integration Hub subscription. * Dependent plugins must be installed, including IntegrationHub Action Step - REST, Flow Designer - Dynamic Inputs, IntegrationHub Runtime, and Complex Object. Some plugins are licensable features. ## Practical Benefits for ServiceNow Customers By deploying the Amazon CloudWatch Spoke, ServiceNow customers can automate AWS monitoring tasks within their familiar ServiceNow platform, reducing manual efforts, improving incident response times, and maintaining up-to-date monitoring configurations without repetitive credential management. Integrate ServiceNow instance with Amazon CloudWatch. Manage and monitor your Amazon Web Services (AWS) resources and applications from your ServiceNow instance. ## Request apps on the Store {#amazon-cloudwatch__section_e1f_jvb_x3b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#amazon-cloudwatch__inline-send-to-store} ## Integration Hub subscription {#amazon-cloudwatch__section_rjm_jr4_qmb} This spoke requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf). ## Supported versions {#amazon-cloudwatch__section_sjm_jr4_qmb} This spoke was built for Amazon CloudWatch version 2010-08-01, but may be compatible with later versions. ## Spoke version {#amazon-cloudwatch__section_qf2_3vz_4vb} Amazon CloudWatch spoke v1.0.2 is the latest version.{#amazon-cloudwatch__amzn-cld-watch-spk} ## Spoke requirements {#amazon-cloudwatch__section_vjm_jr4_qmb} User with full access to Amazon CloudWatch account. ## Spoke dependencies {#amazon-cloudwatch__section_xjm_jr4_qmb} If you're having trouble installing the app, ensure that these dependent plugins are installed: * ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest) * ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs) * ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime) * Complex Object (com.glide.cobject) {#amazon-cloudwatch__ul_yjm_jr4_qmb} Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation. ## Spoke actions {#amazon-cloudwatch__section_dkm_jr4_qmb} The Amazon CloudWatch Spoke provides actions to automate Amazon Web Services (AWS) resource and application monitoring tasks when events occurs in your ServiceNow instance. Available actions include: {#amazon-cloudwatch__table_ekm_jr4_qmb__entry__3} | Category | Action | Description | |-|-|-| | Alarm Management | Create Composite Alarm | Creates a composite alarm. | | Alarm Management | Delete Composite Alarm | Deletes the specified alarms. | | Alarm Management | Look Up Alarm | Retrieves a list of specified alarms. | | Alarm Management | Set Alarm State | Assigns a temporary state to an alarm for testing. | | Anomaly Management | Create Anomaly Detector | Creates an anomaly detection model for a CloudWatch metric. | | Anomaly Management | Delete Anomaly Detector | Deletes the specified anomaly detection model from an account. | | Metric Management | Delete Metric Alarm | Deletes the specified alarms. | | Metric Management | Look up Metric Data | Retrieves different metrics in a single request. | | Metric Management | Upsert Metrics Alarm | Create a new alarm or updates an alarm and associates the alarm with the specified metric, metric math expression, or an anomaly detection model. | [ ] {#amazon-cloudwatch__table_ekm_jr4_qmb} ## Connection and credential alias requirements {#amazon-cloudwatch__section_kkm_jr4_qmb} Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see [Connections and Credentials](https://www.servicenow.com/docs/access?context=r-credentials&version=zurich&pubname=zurich-platform-security&ft:locale=en-US). For information about setting up the spoke, see [Set up the Amazon CloudWatch spoke](https://www.servicenow.com/docs/4r9rSk_Jj6leMDByTH9Ksg#setup-amazon-cloudwatch "Integrate the ServiceNow instance and Amazon CloudWatch by using the AWS credentials to authenticate ServiceNow requests.").