---
sourceDocument: Zurich Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/intelligent-experiences

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Using AI Analytics

# Using AI Analytics {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The AI Analytics dashboard provides indicators and breakdowns that help monitor the performance of generative AI features, capabilities, and skills active on your instance.
Access the dashboard by navigating to AllAI Admin HubPerformance. You must have Now Assist Analytics Admin \[sn_na_analytics_admin\] or Now Assist Analytics Viewer \[sn_na_analytics_viewer\] role to view the dashboard. The following sections explain the dashboard pages in more detail.
* **[Usage and adoption](https://www.servicenow.com/docs/gWDgkPjqsfQz9eCrDKhlTg)**   
  The Usage and adoption dashboard page contains key usage and performance indicators that help you evaluate AI adoption in your organization.
* **[Skills performance](https://www.servicenow.com/docs/8f1uo8L_GF7jidnniLLPdw)**   
  Use the Skills performance dashboard page to view usage and performance indicators of active AI skills.
* **[Custom skill details](https://www.servicenow.com/docs/7Nbuz3hwkQ9GUQSpPZrNDQ)**   
  Use the Custom skill details dashboard page to view usage and performance indicators of custom skills.
* **[AI Guardian analytics](https://www.servicenow.com/docs/ysI6gzvU7ZE8mRR50dh_hw)**   
  Monitor the performance of guardrails enabled through AI Guardian.
* **[User search analyzer](https://www.servicenow.com/docs/BARyZQjw_i5rShcV39UPgQ)**   
  Gain insights into user search queries and AI-powered search results.
* **[ServiceNow Otto context menu analytics](https://www.servicenow.com/docs/VMnxZdCvM3z58PODhQAwPQ)**   
  Monitor the usage and performance of the ServiceNow Otto context menu.

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