---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Procurement workflows

# Procurement workflows {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Procurement uses the following workflows. You can edit the existing flows or create a flow in the graphical Workflow Studio to meet your organization's asset procurement process.

* In the Service Catalog Request workflow, items ordered from the service catalog that cost over one thousand dollars require approval.  
  Figure 1. Service catalog request workflow
* In the Source Request workflow, catalog tasks are created so that a procurement manager can source the item by creating a transfer order or purchase order.  
  Figure 2. Source request
* In the Procurement Process Flow-Hardware, a Service Catalog request task for a hardware asset is created so that a procurement manager can source the item by creating a transfer order or purchase order. Figure 3. Procurement Process Flow-Hardware
{#c_ProcurementWorkflows__ul_j1z_jks_35}
**Related concepts**   

* [Sourcing items in a service catalog request](https://www.servicenow.com/docs/nc5Th3m3c7zELpG3pUbEgg "A service catalog request can contain multiple items that must be sourced.")
* [Procurement purchase order management for assets](https://www.servicenow.com/docs/7eHB3QXAtrVcgYPFsw6Iww "Accurate purchase order information is important for invoice tracking, receiving, and reporting in the ServiceNow platform.")
* [Receive assets](https://www.servicenow.com/docs/HXTG3z0sg9i_K4UQA_gw6Q "Assets can be received and added to the system when they are delivered to a stockroom.")
* [Domain separation and Procurement](https://www.servicenow.com/docs/mtSMc9ELcuEo8T7zOUBRZw "Domain separation is supported in Procurement processing. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.")
* [Sourcing items in a service catalog request](https://www.servicenow.com/docs/nc5Th3m3c7zELpG3pUbEgg "A service catalog request can contain multiple items that must be sourced.")
* [Procurement purchase order management for assets](https://www.servicenow.com/docs/7eHB3QXAtrVcgYPFsw6Iww "Accurate purchase order information is important for invoice tracking, receiving, and reporting in the ServiceNow platform.")  
**Related tasks**   

* [Use the Procurement Overview module](https://www.servicenow.com/docs/WHfSJaNVriG4FF_Z1zQd8A "Use the gauges on the Procurement Overview homepage to help you track and manage requests, purchase orders, and other important aspects of the procurement process.")
* [Activate Procurement](https://www.servicenow.com/docs/868JbPlFz1v64LOv590VxQ "You can activate the Procurement plugin that provides core procurement capabilities.")  
**Related reference**   

* [Procurement roles](https://www.servicenow.com/docs/pFxewHycCqJe3xX2ALLeaA "The Procurement application uses the following roles.")  
**Related topics**   

* [Workflows](https://www.servicenow.com/docs/access?context=c_WorkflowOverview&version=zurich&pubname=zurich-build-workflows&ft:locale=en-US)