---
sourceDocument: Zurich IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-asset-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create product install conditions

# Create product install conditions {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create product install conditions in the Software Asset Workspace that apply across all software models of a product during reconciliation.

## Before you begin

Installs that do not meet the required product install conditions will be included in the reconciliation process; however, they are likely to be flagged as unlicensed.

To create product install conditions, you must request and activate the Software Asset Workspace (sn_sam_workspace) store application. For details on requesting and activating the Software Asset Workspace (sn_sam_workspace) store application, see [Request Software Asset Management](https://www.servicenow.com/docs/FQo1uGYnfzbme~hvzcy_Jg "The ServiceNow Software Asset Management Professional (com.snc.samp) plugin requires a separate subscription. This plugin includes demo data. Depending on your environment, you may choose to request one or more related plugins.").

Role required: sam_admin

## About this task

Install conditions define where a software product can be installed. Product install conditions account for all the software model installations of a product during reconciliation.  
Note:  
If you want to set up install conditions for specific software models and not the entire software product suite, you can choose to add software install conditions. For details on adding software install conditions, see [Create a software model in the Software Asset Workspace](https://www.servicenow.com/docs/C1xaXbRwur0SwPL24bkxFw "Create a software model in the Software Asset Workspace. Add product details that are used to connect software rights that you purchased with software installations that are discovered on your system.").

## Procedure

1. Navigate to Software AssetSoftware Asset WorkspaceLicense operationsLicensing.
2. Select Product install condition.
3. Select New.
4. From the list of available products, select a product.
5. Select Set conditions.
6. Add filter conditions that contain a field, operator, and value.  
   You can add multiple install conditions to a software product using the following options:
   * or: Enables you to specify any of the conditions that a software installation can meet to be included in reconciliation.
   * and: Enables you to specify all the conditions that a software installation must meet to be included in reconciliation.
   * + New condition set: Enables you to specify additional sets of conditions that a software installation can meet to be included in reconciliation.
   {#create-product-install-condition__product-install-condition}
7. Select Set.
8. After setting up the install conditions successfully, select Save.  
   The install conditions are added for the complete suite of the software product. You can view the install conditions you have created on the Product install condition landing page.

*[\>]: and then