--- sourceDocument: Zurich Strategic Portfolio Management sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-business-management Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich Strategic Portfolio Management ft:clusterId : - itbm bundleId : - itbm workflow : - Technology --- # List, Gantt, and Kanban views # List, Gantt, and Kanban views in CWM {#ariaid-title1} * Release version: Zurich * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of List, Gantt, and Kanban views in CWM Collaborative Work Management (CWM) Boards in ServiceNow provide three versatile views---List, Gantt, and Kanban---to help teams manage and visualize work in ways that best fit their workflows. Each view can be personalized and switched between seamlessly without data loss, allowing teams to maintain flexibility and clarity in work tracking. Show full answer Show less ## Key Features * **List View:** Displays work items in a grid format, enabling quick status review, inline field updates, and easy assignment. Supports up to 1,000 work items by default. * **Gantt View:** Combines a grid with a calendar timeline for visualizing schedules and rescheduling work items based on priorities. Also supports up to 1,000 work items. * **Kanban View:** Organizes work items into customizable columns and rows based on attributes like State and Assigned to, offering a visual overview of work distribution and status. Each axis supports up to 50 lanes by default. * **Quick Filters:** Enable focusing on specific sprints, states, or other attributes in the Kanban view. Multiple filters can be applied simultaneously, with a visible counter of active filters. Filters can be saved to board views and templates for recurring use. * **Kanban Card Indicators:** Provide immediate visibility into scrum tasks and linked relationships directly on cards, allowing users to access detailed task or relationship panels without opening items. * **Kanban Card Personalization:** Customize card layouts by selecting up to five displayed fields. Choose between Compact (work item name only) and Full (all selected fields) layouts to tailor the level of detail shown. * **Connected Work in Kanban View:** Combine vertical and horizontal lanes to group and filter connected work items by attributes like State, Sprint, or Task type, enhancing visibility into related epics and stories. * **Personalization:** All views support personalizing columns, sorting, and filters to align with team workflows, improving data relevance and usability. ## Practical Benefits ServiceNow customers using CWM Boards can leverage these views to optimize work management by selecting the visualization that best suits their needs---whether it's detailed data editing, scheduling, or status tracking. Personalization options and quick filters enable teams to focus on relevant information efficiently, while Kanban card indicators offer at-a-glance insights into work dependencies and progress. These capabilities support agile practices, sprint reviews, and daily standups, facilitating better collaboration and informed decision-making. Switch between List, Gantt, and Kanban views to manage and visualize work on a CWM Board in the way that best fits your team's workflow. Each CWM Board supports three views: List, Gantt, and Kanban. You can switch between views at any time without losing data, and each view can be personalized to show the columns and attributes most relevant to your team. For more information, see [Personalize List, Gantt and Kanban display for CWM Boards](https://www.servicenow.com/docs/yvzMZLssQL~boRZc4FsxuQ "Show, hide, or rearrange columns and apply sorting or filters to personalize the way data is displayed in Collaborative Work Management Boards based on your workflow."). ## List view {#cwm-board-views__section_k2j_x4q_khc} The List view displays all work items on a Board in a grid format. Use this view to review the status of work items at a glance, update fields inline, or assign items to team members quickly. The List view displays up to 1,000 work items by default. ## Gantt view {#cwm-board-views__section_orn_x4q_khc} The Gantt view displays work items in a grid alongside a calendar timeline, making it easy to visualize schedules and reschedule items based on changing priorities. The Gantt view displays up to 1,000 work items by default. ## Kanban view {#cwm-board-views__section_gfr_x4q_khc} The Kanban view organizes work items into columns and rows based on attributes you choose, such as State and Assigned to. Vertical lanes represent one attribute and horizontal swimlanes represent another, giving teams a visual overview of work distribution and status. Each axis supports up to 50 lanes by default. Quick filters : Use quick filters to focus the Kanban board on a specific sprint, state, or other column attribute. Multiple filters can be active at the same time, and a counter at the top of the board shows the number of active filters. For example, use quick filters for sprint-specific information during daily standups or sprint reviews. You can save these filters to a Board view of your choice and when you save this Board as a template, these filters get saved in the template. Work item indicators on Kanban cards : Kanban cards display indicators that give teams at-a-glance visibility into scrum tasks and relationships associated with a work item, without opening the item. * **Scrum task indicator:** Appears on a story card when the story has one or more scrum tasks. Selecting the indicator opens the right side panel showing the scrum tasks for that story. For more information, see [Scrum tasks for stories in CWM](https://www.servicenow.com/docs/aBFnpcHoDsA1CeVKHFSjxg "Extend your agile workflow in CWM by breaking user stories into scrum tasks. This gives your team the granularity needed to estimate effort, distribute work, and track daily progress through a sprint."). * **Relationship indicator:** Appears on a work item card when the item has one or more linked relationships, such as a prerequisite, dependent, or related-to item. Selecting the indicator opens the right side panel showing the related work items and their relationship types. For more information, see [Task dependencies and relationships in CWM](https://www.servicenow.com/docs/CDbfe8frYVO86Qbh9sQX8g "Increase visibility into how work is connected by linking work items directly in Collaborative Work Management (CWM), eliminating the need to track dependencies in spreadsheets or notes fields."). Kanban card layout options : Personalize Kanban cards to surface the information most relevant to your team using card layout settings. Select up to five fields to display on each card. Use the Compact layout to show only the work item name for a focused view. Use the Full layout to show all selected fields for more context directly on the card. Kanban view with Connected work : If the Board includes Connected work items, you can use vertical and horizontal lane combinations to group and filter them. For example: * Set the vertical lane to State and the horizontal lane to Task type to view all epics grouped by state, then filter to show only epics. * Set the vertical lane to Sprint and the horizontal lane to Task type to view connected stories grouped by sprint. * **[Personalize List, Gantt and Kanban display for CWM Boards](https://www.servicenow.com/docs/yvzMZLssQL~boRZc4FsxuQ)** Show, hide, or rearrange columns and apply sorting or filters to personalize the way data is displayed in Collaborative Work Management Boards based on your workflow. **Related concepts** * [Scrum tasks for stories in CWM](https://www.servicenow.com/docs/aBFnpcHoDsA1CeVKHFSjxg "Extend your agile workflow in CWM by breaking user stories into scrum tasks. This gives your team the granularity needed to estimate effort, distribute work, and track daily progress through a sprint.") * [Task dependencies and relationships in CWM](https://www.servicenow.com/docs/CDbfe8frYVO86Qbh9sQX8g "Increase visibility into how work is connected by linking work items directly in Collaborative Work Management (CWM), eliminating the need to track dependencies in spreadsheets or notes fields.") **Related tasks** * [Personalize List, Gantt and Kanban display for CWM Boards](https://www.servicenow.com/docs/yvzMZLssQL~boRZc4FsxuQ "Show, hide, or rearrange columns and apply sorting or filters to personalize the way data is displayed in Collaborative Work Management Boards based on your workflow.")