---
sourceDocument: Zurich IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-operations-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# DBA report

# Database Administrator (DBA) report discovery {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Database Administrator (DBA) Report Discovery

The Database Administrator (DBA) report discovery feature in ServiceNow's Discovery and Service Mapping leverages extension sections within various database patterns---including Apache Cassandra, Microsoft SQL, MySQL, MongoDB, and Oracle---to populate detailed DBA reports.
These reports provide comprehensive insights into database metrics by populating related CMDB tables with relevant data.
Show full answer Show less  
This functionality requires enabling specific system properties per database pattern and may involve updating to the latest Discovery and Service Mapping Patterns application available on the ServiceNow Store.

## Prerequisites

* **Plugin Requirements:** Ensure CMDB CI Class Models 1.49.0 and Discovery and Service Mapping Patterns 1.8.0 (September 2023 releases) or later are installed.
* **System Properties:** Enable DBA report collection by setting the corresponding system properties to **true** for each database pattern (e.g., `cassandradbareportenabled`, `mongodbareportenabled`, `mssqldbareportenabled`, `mysqldbareportenabled`, `oracledbareportenabled`).
* **Credential Configuration:** Use appropriate applicative or discovery credentials with read access to required database commands and tables specific to each database type. For example:
  * MongoDB: Read access to run `getSiblingDB(databaseName)`
  * Apache Cassandra: Read access to `nodetool`
  * MySQL: Access to `informationschema.tables` and ability to run `show databases`
  * Microsoft SQL: Read access to multiple system tables (e.g., `master.sys.databases`, `sys.dmossysinfo`)
  * Oracle DB: Read access to tables such as `dbadatafiles`, `v$database`, and commands like `lsnrctl services` and `sqlplus`
* **Discovery Schedule:** Configure a Discovery schedule to enable regular data collection.

## Data Collected by Patterns

Each supported database pattern collects specific metrics and populates dedicated CMDB tables with relevant fields, providing detailed operational and performance data for DBAs. Highlights include:

* **Apache Cassandra:** Collects health reports including latency, snapshot space, and keyspace information.
* **MongoDB:** Gathers database statistics such as storage size, index counts, and object counts.
* **Microsoft SQL Server:** Captures extensive performance and status data across multiple tables including blocking info, CPU utilization, backup status, disk space, fragmentation, running jobs, memory info, and long transactions.
* **MySQL:** Reports on table schemas including data index length and schema details.
* **Oracle DB:** Provides comprehensive metrics covering active sessions, ASM disk info, CPU usage, inactive sessions, instance info, nodes info, tablespace usage, and top query statistics.

## Benefits for ServiceNow Customers

Enabling DBA report discovery allows ServiceNow customers to gain in-depth visibility into their database environments directly within the CMDB. This facilitates better database monitoring, performance analysis, and proactive management. The integration with Discovery and Service Mapping ensures that database information stays current, supporting effective IT operations and service management.  
Discovery and Service Mapping uses the
Patterns
extension sections to provide a Database Administrator report (DBA report) for the Apache
Cassandra, Microsoft SQL, MySQL, MongoDB, and Oracle databases. The extension sections for each DB pattern populate the related entries tables. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

## Request new or enhanced Patterns on the ServiceNow® Store {#dba-report-discovery-pattern__id_vdr_yps_lyb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/06a71b1367e4130051c9027e2685ef1e/1.6.0?referer=/store/search?listingtype=allintegrations%253Bancillary_app%253Bcertified_apps%253Bcontent%253Bindustry_solution%253Boem%253Butility%253Btemplate&q=Patterns&sl=sh) to view all the available updates and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#dba-report-discovery-pattern__p_d21_nfg_h1c}

## Prerequisites {#dba-report-discovery-pattern__section_ak1_gnr_4bb}

Verify the plugins setup
:
    * CMDB CI Class Models 1.49.0 (September 2023)
    * Discovery and Service Mapping Patterns 1.8.0 (September 2023)
    {#dba-report-discovery-pattern__ul_ox2_51z_pyb}

Verify the system properties are enabled
:   By default, the system properties for DBA reports are set to false. To enable the report collection, verify that the system properties value for each pattern is set to true.{#dba-report-discovery-pattern__table_ugv_3bz_pyb__entry__2}

    | Pattern | System property |
    |-|-|
    | Cassandra | cassandra_dba_report_enabled |
    | MongoDB | mongo_dba_report_enabled |
    | MSSQL DB On Windows | mssql_dba_report_enabled |
    | My SQL server On Windows and Linux | mysql_dba_report_enabled |
    | Oracle DB | oracle_dba_report_enabled |
    [ ]

    {#dba-report-discovery-pattern__table_ugv_3bz_pyb}

Verify the configuration of the credentials
:   For more information, see [Applicative credentials](https://www.servicenow.com/docs/access?context=applicative-creds&version=zurich&pubname=zurich-platform-security&ft:locale=en-US).

    |-|-|
    | MongoDB execute command | Applicative credentials should have read access to run `"getSiblingDB (databaseName)"` |
    | Apache Cassandra execute command | Discovery credentials should have read access to `"nodetool"` |
    | MySQL tables and execute commands | Discovery credentials should have read access to: * `"information_schema.tables"` table * run `"show databases" `command {#dba-report-discovery-pattern__ul_v3z_mys_lyb} |
    | Microsoft SQL tables | Discovery credentials should have read access to the following tables: * master.sys.databases * sys.sysprocesses * sys.dm_os_sys_info * sys.dm_os_ring_buffers * msdb.dbo.backupset * master.dbo.sysdatabases * master..sysprocesses * msdb..sysjobactivity * sys.master_files * sys.dm_tran_session_transactions * sys.dm_os_sys_memory * sys.database_files {#dba-report-discovery-pattern__ul_wpp_rys_lyb} |
    | Oracle DB tables and execute commands | Discovery credentials should have read access to: * Run `"lsnrctl services"` and `"sqlplus"` commands * dba_data_files table * dba_segments table * v$database table * gv$instance table * dba_hist_osstat table * dba_hist_snapshot table * v$asm_disk table * v$asm_diskgroup table * dba_audit_session table * gv$session_longops table * gv$session table * gv$sqlarea table * gv$process table {#dba-report-discovery-pattern__ul_btc_szs_lyb} |
    [ ]

    {#dba-report-discovery-pattern__table_uzm_pxs_lyb}

Verify that a Discovery schedule is configured
:   For more information, see [create a discovery schedule](https://www.servicenow.com/docs/MPTPmREQ7g5fYycx29bz_Q "You can run discoveries from schedules or scripts to create configuration items, define subnets, or to find resources in AWS and Azure clouds.")

## Data collected by the extension section of the Apache
Cassandra pattern {#dba-report-discovery-pattern__section_ztf_vqz_lyb}

Discovery populates the following data when running the Apache Cassandra pattern.  
Note:  
See the Prerequisites section for important information about enabling the system property.
{#dba-report-discovery-pattern__simpletable_yg3_m3b_pyb__entry__3}

| Table name | Table label | Fields |
|-|-|-|
| cassandra_health_report | Cassandra Health Report | * database_host * local_write_latency * read_latency * snapshot_used_space * space_used * table * keyspace * ci {#dba-report-discovery-pattern__ul_byy_43b_pyb} |
[ ]

{#dba-report-discovery-pattern__simpletable_yg3_m3b_pyb}

## Data collected by the extension section of the MongoDB pattern {#dba-report-discovery-pattern__section_tpk_xml_nbb}

Discovery populates the following data when running the MongoDB pattern.  
Note:  
See the Prerequisites section for important information about enabling the system property.
{#dba-report-discovery-pattern__table_t3n_wlb_pyb__entry__3}

| Table name | Table label | Fields |
|-|-|-|
| mongo_db_statistics | Mongo DB Statistics | * database_host * database_name * fs_total_size * fs_used_size * scale_factor * index_size * index_count * extents_count * storage_size * data_size * average_object_size * objects_count * collection_count * view_count * ci {#dba-report-discovery-pattern__ul_czz_xlb_pyb} |
[ ]

{#dba-report-discovery-pattern__table_t3n_wlb_pyb}

## Data collected by the extension section of the MSSQL pattern {#dba-report-discovery-pattern__section_lsk_5yr_dyb}

Discovery populates the following data when running the MSSQL pattern.  
Note:  
See the Prerequisites section for important information about enabling the system property.
{#dba-report-discovery-pattern__simpletable_syn_kmb_pyb__entry__3}

| Table name | Table label | Fields |
|-|-|-|
| ms_sql_db_blocking_info | MSSQL DB Blocking Info | * database_host * database_instance * definition * object_name * blocking_spid * spid * ci {#dba-report-discovery-pattern__ul_bwt_lmb_pyb} |
| ms_sql_db_cpu_util | MSSQL DB CPU Util | * database_host * database_instance * load_date * other_process_cpu_util * other_process * system_idle_process * sql_server_cpu_util * event_time * server_name * ci {#dba-report-discovery-pattern__ul_g52_smb_pyb} |
| ms_sql_db_not_backup | MSSQL DB Not BackUp | * database_host * database_instance * last_backup_date * database_name * ci {#dba-report-discovery-pattern__ul_wpz_wmb_pyb} |
| ms_sql_db_running_job | MSSQL DB Running Job | * database_host * database_instance * login_name * nt_domain * cmd * hostname * name * status * open_tran * Spid * last_wait_type * login_time * ci {#dba-report-discovery-pattern__ul_lb2_bnb_pyb} |
| ms_sql_disk_info | MSSQL DB Disks Info | * database_host * database_instance * percentage_free_space * volume_free_space * volume_capacity * volume_label * volume_name * ci {#dba-report-discovery-pattern__ul_cb1_hnb_pyb} |
| ms_sql_files_space | MSSQL DB Files Space | * database_host * database_instance * database_name * free_space_mb * file_size_mb * file_type * file_logic_name * ci {#dba-report-discovery-pattern__ul_cvy_4nb_pyb} |
| ms_sql_fregment_info | MSSQL DB Fragmentation Info | * database_host * database_instance * index_status * page_count * avg_frag * index_name * object_name * schema_name * ci {#dba-report-discovery-pattern__ul_rly_pqb_pyb} |
| ms_sql_last_restart | MSSQL DB Last Restart | * database_host * database_instance * uptime_in_days * current_date * last_recycle * ci {#dba-report-discovery-pattern__ul_jvt_vqb_pyb} |
| ms_sql_long_trans | MSSQL DB Long Transactions | * database_host * database_instance * blocked * sql * cmd * program_name * hostname * login_name * status * last_batch * duration * login_time * database_name * user_tran * trans_id * spid * ci {#dba-report-discovery-pattern__ul_glm_yqb_pyb} |
| ms_sql_memory_info | MSSQL DB Memory Info | * database_host * database_instance * system_memory_state_desc * percentage_used * available_page_file_mb * total_page_file_mb * available_physical_memory_mb * total_physical_memory_mb * ci {#dba-report-discovery-pattern__ul_tsb_drb_pyb} |
| ms_sql_temp_files_space | MSSQL DB Temp Files Space | * database_host * database_instance * percent_full * available_space_mb * file_physical_name * file_logic_name * database_name * ci {#dba-report-discovery-pattern__ul_tjm_frb_pyb} |
[ ]

{#dba-report-discovery-pattern__simpletable_syn_kmb_pyb}

## Data collected by the extension section of the MySQL pattern {#dba-report-discovery-pattern__section_egc_zg1_myb}

Discovery populates the following data when running the MySQL pattern.  
Note:  
See the Prerequisites section for important information about enabling the system property.
{#dba-report-discovery-pattern__table_k5w_kh1_myb__entry__3}

| Table name | Table label | Fields |
|-|-|-|
| mysql_table_schemas | MySql Table Schemas | * database_host * database_instance * data_index_lengh * table_schema * ci {#dba-report-discovery-pattern__ul_hm3_4h1_myb} |
[ ]

{#dba-report-discovery-pattern__table_k5w_kh1_myb}

## Data collected by the extension section of the Oracle DB pattern {#dba-report-discovery-pattern__section_iy4_v31_myb}

Discovery populates the following data when running the Oracle DB pattern.  
Note:  
See the Prerequisites section for important information about enabling the system property.
{#dba-report-discovery-pattern__table_lvg_dj1_myb__entry__3}

| Table name | Table label | Fields |
|-|-|-|
| oracle_active_session | Oracle Active Session | * database_host * database_instance * Key * sql_id * program * module * action * status * last_call_et_hrs * sid * spid * inst * ci {#dba-report-discovery-pattern__ul_v1w_nj1_myb} |
| oracle_asm_info | Oracle, ASM Disk Info | * database_host * database_instance * used_gb * free_gb * total_gb * state * block_size * asm * ci {#dba-report-discovery-pattern__ul_zsk_pk1_myb} |
| oracle_asm_nodes_info | Oracle ASM Nodes Disk Info | * database_host * database_instance * redundancy * free_gb * total_gb * state * asm_node * ci {#dba-report-discovery-pattern__ul_tlc_hl1_myb} |
| oracle_cpu_usage | Oracle CPU Usage | * database_host * database_instance * idle * io * sys * nice * user * snapid * Inst * end_time * begin_time * ci {#dba-report-discovery-pattern__ul_gqy_341_myb} |
| oracle_inactive_sessions | Oracle Inactive Sessions | * database_host * database_instance * key * status * spid * sid * program * Module * last_call_et_hrs * inst * ci {#dba-report-discovery-pattern__ul_gbs_cp1_myb} |
| oracle_instance_info | Oracle Instance Info | * database_host * database_instance * platform_name * current_scn * dbid * db_unique_name * log_mode * db_name * open_mode * ci {#dba-report-discovery-pattern__ul_fml_nq1_myb} |
| oracle_nodes_info | Oracle Nodes Info | * database_host * database_instance * instance_mode * instance_state * instance_role * instance_status * instance_version * hostname * instance_name * ci {#dba-report-discovery-pattern__ul_bwf_ms1_myb} |
| oracle_table_space | Oracle Table Space | * database_host * database_instance * used_mb * free_percent * free_mb * tablespace * total_mb * ci {#dba-report-discovery-pattern__ul_myb_ct1_myb} |
| oracle_top_10_queries | Oracle Top 10 Queries | * database_host * database_instance * unique * status * sql_id * spid * sid * program * Module * last_call_et_hrs * ci {#dba-report-discovery-pattern__ul_rrc_tt1_myb} |
[ ]

{#dba-report-discovery-pattern__table_lvg_dj1_myb}