---
sourceDocument: Zurich IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-operations-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Install Discovery and Service Mapping Patterns

# Install Discovery and Service Mapping Patterns {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can install the Discovery and Service Mapping Patterns application
(sn_itom_pattern) if you have the admin role.

## Before you begin

* Confirm that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
* Review the [Discovery and Service Mapping Patterns](https://store.servicenow.com/sn_appstore_store.do#!/store/application/06a71b1367e4130051c9027e2685ef1e/1.0.90?referer=/store/search?listingtype=allintegrations%253Bancillary_app%253Bcertified_apps%253Bcontent%253Bindustry_solution%253Boem%253Butility%253Btemplate&q=discovery%20and%20service%20mapping&sl=sh) application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

{#install-discovery-service-mapping-patterns__ul_n2f_mkz_4tb}

Role required: admin

## About this task

Multiple tables are installed with Discovery and Service Mapping Patterns.

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the Discovery and Service Mapping Patterns application (sn_itom_pattern) using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find the
   application, you might have to request it from the ServiceNow Store.  
   In the list next to the Install button, the versions
   that are available to you are displayed.
3. Select a version from the list and select Install.  
   In the Review Installation Details dialog box, any dependencies installed with your application are listed.{#install-discovery-service-mapping-patterns__p_id1_nfg_h1c}
4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
5. Select Install.
{#install-discovery-service-mapping-patterns__steps_q2f_mkz_4tb}

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