---
sourceDocument: Zurich IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-operations-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Landing page

# Synthetic monitoring {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow®synthetic monitoring application empowers organizations to proactively manage and enhance the performance and availability of critical services. By simulating user transactions on API endpoints, this solution
identifies performance bottlenecks, helps ensure up-time, and optimizes user experiences.

## Get started {#synthetic-monitoring-landing-page__cf-app-landing-get-started}

|-|-|
| [ExploreLearn about synthetic monitoring](https://www.servicenow.com/docs/o9n8O5OCB4GwYiQxSOMAxw "Learn how synthetic monitoring provides proactive, automated testing of service endpoints. By simulating user interactions, it can identify bugs, performance issues, and outages before they impact real users.") | [ConfigureAdd users and create and manage a synthetic monitor](https://www.servicenow.com/docs/8X12jdfi7P9UawCwZYW4BA "Plan and configure your implementation of synthetic monitoring.") |
| [IdentifyUse synthetic monitoring to identify performance issues](https://www.servicenow.com/docs/VWO95JXxjrR_5VIDOs6Mlw "Tests run by synthetic monitors enable service owners and operators to view service endpoint performance at scale.") | [ReferenceFind reference information about synthetic monitoring](https://www.servicenow.com/docs/wkhYbS~~UZ8b1plaY460tw "Reference topics provide additional information about the synthetic monitoring application, such as components installed and page details.") |
[ ]

{#synthetic-monitoring-landing-page__table_omn_wg4_pdc}