---
sourceDocument: Zurich IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# System requirements

# DEX system requirements {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
System requirements are the fundamental specifications and configuration needed to install and run DEX effectively.

Vancouver Patch 6 is the minimum version required for DEX.

## Supported ACC versions {#dex-sys-requirements__section_ocx_tbg_xfc}

DEX supports Agent Client Collector Framework (ACC-F) versions 3.4.1 and 3.5.1.

## DEX browser extension requirements {#dex-sys-requirements__section_bld_zbg_xfc}

The minimum required browser versions for DEX browser extension are Google Chrome 114 or higher, and Microsoft Edge version 96 or higher.

## Operating system compatibility {#dex-sys-requirements__section_fjh_jfs_cwb}

DEX is compatible with the following operating systems:

* Microsoft Windows
  * Windows 10 Enterprise Edition
  * Windows 11 Professional
  * Windows 11 Enterprise
  * Windows 11 Surface on ARM64
  {#dex-sys-requirements__ul_h5f_cmg_xfc}
* Apple macOS
  * Monterey
  * Ventura
  * Sonoma
  * Sequoia
  {#dex-sys-requirements__ul_lpb_fmg_xfc}
{#dex-sys-requirements__ul_qqf_bmg_xfc}