---
sourceDocument: Zurich Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/now-intelligence

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Process Mining properties

# Process Mining properties {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read

The Process Mining properties page provides configuration options
for Process Mining.

## Data cleanup properties {#ariaid-title2}

Set properties that determine how long Process Mining projects are maintained before being deleted by the scheduled cleanup job.
{#data-cleanup-properties__table_u43_ldx_gnb__entry__2}

| Property | Description |
|-|-|
| Define the number of days to persist PA Projects (Project Definition) from the last updated date promin.persist.pa_model | Set the number of days that Process Mining projects will be kept after the last date it was updated. * Type: integer * Default value: 30 days * Location: Process Mining \> System \> Properties |
| Define the number of days to retire projects due to inactivity promin.auto_retire_days | Set the number of days of inactivity after which the projects will be retired. * Type: integer * Default value: 90 days * Location: Process Mining \> System \> Properties {#data-cleanup-properties__ul_qkf_twc_b1c} |
| Define the number of days to clean up retired projects promin.auto_clean_days | Set the number of days post retirement after which the projects will be cleaned up. However, the project configuration will be retained. * Type: integer * Default value: 90 days * Location: Process Mining System Properties {#data-cleanup-properties__ul_f1p_wwc_b1c} |
[Table 1. Properties for Process Mining data cleanup]

{#data-cleanup-properties__table_u43_ldx_gnb}
**Related concepts**   

* [Example of an indicator using Process Mining](https://www.servicenow.com/docs/AtJ5A_ejooPqFV~AHm8Fpg "Understand how you can extract data from an indicator that is based on incident, problem, change, customer service case, or request process data.")

## Schedule job for version cleanup {#ariaid-title3}

Schedule a job to delete older backup versions and clean up cluster analysis records
by executing the scheduled script ProminVersionCleanup.

### Before you begin

Role required: administrator

### About this task

When regenerating projects, the ProminVersionCleanup job deletes obsolete, cached statistics. The older statistics move into a previous version, while the new version is created for the updated
project.

When regenerating or deleting
projects, this job cleans records created during cluster analyses.

### Procedure

1. Navigate to AllProcess MiningBackground Jobs.
2. Select the scheduled job ProminVersionCleanup.
3. Check or set the following.

1. Enable the Active check box.
2. Check if the Run field is Daily.
3. Set the Time in hours.
{#schedule-job__ol_dnl_mhg_skb}

4. Select Execute Now.

### Result

Backup version and cluster record cleanup execute daily.

## Root cause analysis properties {#ariaid-title4}

Set properties that determine the thresholds for root cause analysis.
{#rca-properties__table_u43_ldx_gnb__entry__2}

| Property | Description |
|-|-|
| Number of top leading influencers to be displayed promin.rca.result-count | Set the number of influencers that are required for a project to have the root cause analysis enabled for a project. * Type: integer * Default value: 20 * Location: Process Mining \> System \> Properties {#rca-properties__ul_g5t_h1w_12c} |
| Minimum % of records (1 to 100) needed to show in the leading influencers list promin.rca.min_condition_and_effect | Set the minimum percentage of records to be displayed in the leading influencers list. For example, if the value specified is 10% and there are 100 total records, then 10 records will be displayed. * Type: integer * Default value: 10 * Location: Process Mining \> System \> Properties {#rca-properties__ul_qkf_twc_b1c} |
| Minimum required odds ratio promin.rca.min_odds_ratio | Set the minimum value that decides the odd ratio when doing the root cause analysis. * Type: integer * Default value: 1 * Location: Process Mining System Properties {#rca-properties__ul_f1p_wwc_b1c} |
[Table 2. Properties for Process Mining root cause analysis threshold]

{#rca-properties__table_u43_ldx_gnb}

## Analyst workbench properties {#ariaid-title5}

Set properties that determine the kind of data you want to view in Analyst workbench.
{#analyst-workbench__table_u43_ldx_gnb__entry__2}

| Property | Description |
|-|-|
| Primary Metric in Analyst workbench promin.primary_metric | Specify the primary metric that is used in displaying the result in Analyst workbench. * Type: string * Default value: Unique Occurrences * Location: Process Mining \> System \> Properties {#analyst-workbench__ul_g5t_h1w_12c} |
| Secondary Metric in Analyst workbench promin.secondary_metric | Specify the secondary metric that is used in displaying the result in Analyst workbench. * Type: string * Default value: Avg Duration * Location: Process Mining \> System \> Properties {#analyst-workbench__ul_qkf_twc_b1c} |
[Table 3. Properties for Process Mining root cause analysis threshold]

{#analyst-workbench__table_u43_ldx_gnb}

## Activity recommendations properties {#ariaid-title6}

Set the property to enable or disable activity field recommendation when creating a project.
{#activity-reco-properties__table_u43_ldx_gnb__entry__2}

| Property | Description |
|-|-|
| Property to enable/disable Activity field recommendations in Process mining promin.activity.recommendation.enabled | Select this filed to enable the recommendations to be displayed when setting activity definitions for a project. * Type: Boolean * Default value: True * Location: Process Mining \> System \> Properties {#activity-reco-properties__ul_g5t_h1w_12c} |
[Table 4. Properties for Process Mining root cause analysis threshold]

{#activity-reco-properties__table_u43_ldx_gnb}

## Work notes analysis properties {#ariaid-title7}

Set properties that determine when the work notes analysis will be available.
{#worknotes-analysis-properties__table_u43_ldx_gnb__entry__2}

| Property | Description |
|-|-|
| Minimum records required per transition to initiate work notes analysis for users eligible for work notes analysis using AI promin.work_notes.min_records_with_llm | Set the minimum records required per transition to initiate work notes analysis for users eligible for work notes analysis using AI. * Type: integer * Default value: 5 * Location: Process Mining \> System \> Properties {#worknotes-analysis-properties__ul_xgw_4y2_zfc} |
| Set the minimum transition records to trigger work notes analysis promin.worknotes.min_records | Set the minimum transition records to trigger work notes analysis. If the transition records are less than the provided value, work notes analysis will not be available. * Type: integer * Default value: 50 * Location: Process Mining \> System \> Properties {#worknotes-analysis-properties__ul_g5t_h1w_12c} |
| Minimum number of eligible work notes to run single LLM call promin.work_notes.min_eligible_notes_for_single_llm_call | Set the minimum number of eligible work notes to run a single LLM call. * Type: integer * Default value: 5 * Location: Process Mining \> System \> Properties {#worknotes-analysis-properties__ul_zgr_5y2_zfc} |
| Minimum percentage transition threshold (X%) for eligible work notes promin.work_notes.min_percentage_transition_threshold | Set the minimum percentage as a threshold for eligible work notes. For example, if the value specified is 10% and there are 100 total records, then 10 records will be displayed. * Type: integer * Default value: 20 * Location: Process Mining \> System \> Properties {#worknotes-analysis-properties__ul_qkf_twc_b1c} |
| Minimum number of eligible work notes promin.work_notes.min_eligible_records | Set the limit for minimum eligible work notes. Work notes are eligible when they meet the criteria that is set when creating process configuration (such as, time range for work notes, length range of work notes analysis, and so on). For more information, see [Configure investigative features](https://www.servicenow.com/docs/iuDYRbGilpdENTox2GyoOQ "Configure investigative features to set advanced analytics features for a process."). * Type: integer * Default value: 25 * Location: Process Mining System Properties {#worknotes-analysis-properties__ul_f1p_wwc_b1c} |
[Table 5. Properties for Process Mining work notes analysis]

{#worknotes-analysis-properties__table_u43_ldx_gnb}

## Blocked table {#ariaid-title8}

Select the tables that you do not want to be used for projects in Process Mining.
{#blocked-table-properties__table_u43_ldx_gnb__entry__2}

| Property | Description |
|-|-|
| Define the tables that must be blocked from mining, activity definition, and breakdown promin.blocked.tables | Provide the tables that must be blocked from being used in Process Mining. * Type: String * Default value: None * Location: Process Mining \> System \> Properties {#blocked-table-properties__ul_g5t_h1w_12c} |
[Table 6. Properties for Process Mining blocked tables]

{#blocked-table-properties__table_u43_ldx_gnb}

## Improvement opportunities highlights properties {#ariaid-title9}

Set properties that set the number of highlights generated per page for improvement opportunities.
{#highlights-properties__table_u43_ldx_gnb__entry__2}

| Property | Description |
|-|-|
| promin.highlights.analysis.findings.pageSize | Enables you to set the number of highlights generated per page for improvement opportunities. * Type: Integer * Default value: 5 * Location: Process Mining \> System \> Properties {#highlights-properties__ul_g5t_h1w_12c} |
[Table 7. Properties for Process Mining improvement opportunities highlights]

{#highlights-properties__table_u43_ldx_gnb}

## Playbook generation properties {#ariaid-title10}

Set properties that determine how you can export a project to playbook.
{#playbook__table_tnq_pv5_zfc__entry__2}

| Property | Description |
|-|-|
| Set the maximum number of variants to generate playbook promin.playbook.max_variants | Set the maximum number of variants to generate playbook. * Type: Integer * Default value: 10 * Location: Process Mining \> System \> Properties {#playbook__ul_g5t_h1w_12c} |
[Table 8. Properties for Process Mining playbook generation]

{#playbook__table_tnq_pv5_zfc}

## Access control properties {#ariaid-title11}

Set properties that determine who can access Process Mining from Platform Analytics Dashboard.
{#access-control-properties__table_hsk_mw5_zfc__entry__2}

|   |   |
|-|-|
| Define the roles that can launch Process Mining from Platform Analytics Dashboard/Indicator promin.pa_integration_required_roles | Define the roles that can launch Process Mining from Platform Analytics Dashboard/Indicator. * Type: String * Default: The default roles added to the property are: * itil * sn_sd.success_dashboard_read * sn_sd.success_dashboard_details_read * business_stakeholder * sn_process_optimization_analyst * sn_customerservice_manager * sn_customerservice_agent * pa_threshold_admin * sn_hr_pa.admin * sn_hr_core.report_creator * sn_hr_core.manager * sn_hr_core.admin * sn_hr_onboarding.admin {#access-control-properties__ul_jd1_rq2_3fc} * Location: Process Mining \> System \> Properties {#access-control-properties__ul_g5t_h1w_12c} |
[Table 9. Properties for Process Mining access control]

{#access-control-properties__table_hsk_mw5_zfc}

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