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sourceDocument: Zurich Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/now-intelligence

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    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Platform Analytics

ft:clusterId :

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---

# Create and use dashboards

# Create and use dashboards {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn about different types of dashboards and how to use them.  
Note:  
This topic refers to Dashboards in the Core UI. If your instance is migrated to Platform Analytics, you cannot create Core UI dashboards. You can create only Platform Analytics dashboards. For more information, see [Create a dashboard with the in-line editor](https://www.servicenow.com/docs/BbBTHkPsx8R8cIi086Mf9A "In the Platform Analytics experience, you can create shareable dashboards with data visualizations, filters, and other elements. You can create elements and add existing elements from the inline editor.").

Use dashboards to share reports and other data visualizations, filters, and other content with people across your organization. See [Reporting](https://www.servicenow.com/docs/Cf7V~uSBHbIAP0caQvjbpw "ServiceNow Reporting enables you to create and distribute reports that show the current state of instance data, such as the number of open incidents of each priority. Reporting functionality is available by default for all tables, except for system tables."), [Interactive Filters](https://www.servicenow.com/docs/dJ_EgJHvJaxTGpzmwJ7XOw "Interactive Filters allow you to filter all reports on a dashboard dynamically, without modifying the original reports."), and [Performance Analytics widgets](https://www.servicenow.com/docs/UzeUmN8pt7fvNskXKWqI_A "Widgets enable you to define visualizations for indicator scores. Widgets are shown on dashboards.") for more information.

## Dashboards overview {#create-and-edit-dashboards__section_l52_cvv_hzb}

To create a responsive dashboard, see [Create or configure a responsive dashboard](https://www.servicenow.com/docs/zzlT_Bs5F9ExIOl35f6LuA "Create a dashboard where you can add Performance Analytics widgets, data visualizations, and other content that you frequently use. You can then share the dashboard with other users.").
* **[Edit a responsive dashboard](https://www.servicenow.com/docs/gogxRy~VHxOr8vl5HGjvSA)**   
  You can edit the contents of a dashboard, including Performance Analytics widgets, reports, and tabs. Because dashboards are shared, any modifications you make are applied globally.
* **[Working with responsive dashboards](https://www.servicenow.com/docs/qM5_BJj0mQi8ZZDUI_GR3g)**   
  Responsive dashboards enable you to share widgets such as reports and Performance Analytics visualizations in the classic environment. An easy-to-use drag and drop canvas helps you create, edit, and arrange content, and then share it with colleagues.
* **[Using breakdowns on responsive dashboards](https://www.servicenow.com/docs/3LEi88PKXVHzvA0WP040PQ)**   
  You can add breakdown sources to a responsive Core UI dashboard. Dashboard users then can select a breakdown source and one or more breakdown elements to filter scores in the visualizations on the dashboard.
* **[Set responsive dashboards as your home](https://www.servicenow.com/docs/Vc3biIzShuVaFr0R2uiDQg)**   
  You can set dashboards as your Home. With this setting, the last dashboard you selected appears when you select the logo on the upper left corner of the platform.
* **[Request an analytics service](https://www.servicenow.com/docs/yBnFoUtGvJd7QdGMrPbyhw#request-bi-service)**   
  Request services associated with dashboards, such as to request a new dashboard or access to an existing dashboard.