---
sourceDocument: Zurich Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/now-intelligence

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Migrate non-responsive dashboards

# Migrate non-responsive dashboards {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Non-responsive dashboards that no one has opened migrate to the Platform Analytics experience with empty tabs. Open these dashboards in the Core UI before migration to populate them.

## Before you begin

Role required: admin

Unopened non-responsive dashboards have empty canvas pages. This issue affects solutions dashboards as well as dashboards that users create. Opening the dashboard creates the canvas page that the Migration Center looks for.
Once the canvas pages are created, re-trigger the migration to create the Platform Analytics experience version of the dashboard.

## Procedure

1. Navigate to <kbd class="ph userinput">pa_dashboards.list</kbd>.
2. Open each of the problematic non-responsive dashboards.
3. [Perform full data migration](https://www.servicenow.com/docs/B4wOeymc1RjkD2ghetARAQ "Migrate your existing dashboards, reports, interactive filters, and Performance Analytics widgets to the Platform Analytics experience.") to migrate these dashboards to Platform Analytics experience.