---
sourceDocument: Zurich Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/now-intelligence

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Example: Script mapping

# Example: Script mapping {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Age breakdown uses the RequestedItem.Age.Days script to calculate the age of incidents in days and map the values to the RequestedItem Age Ranges bucket group.  
In the first two images, you see the Age breakdown, which uses the RequestedItem.Age.Days breakdown source and the RequestedItem.Age.Days script for breakdown mapping. You also see that the breakdown source refers to the
RequestedItem Age Ranges (Days) bucket group.  

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The RequestedItem.Age.Days script takes the timestamp when the incident was opened from the incident table. The script subtracts this time from the timestamp at the end of the collection period. The script converts this value
from milliseconds to days.

    var diff=function(x,y){return y.dateNumericValue() - x.dateNumericValue();};
    var days=function(x,y){return diff(x,y)/(24*60*60*1000);};
    days(current.opened_at, score_end);

The resulting numbers of days are sorted into the buckets of the bucket group.

Here is the result of running this script on the Number of open incidents indicator.

**Related concepts**   

* [Scripting in Performance Analytics](https://www.servicenow.com/docs/b3Yupayhbbp2nLa519_5mA#pa-scripts "Performance Analytics provides several script objects for use in scripts and APIs for querying Performance Analytics data. The scripts serve as breakdown mappings or to calculate a value from an indicator.")