---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# AI Search for Next Experience

# AI Search for Next Experience {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

This ServiceNow® Store application enables administrators to configure AI Search as the search engine for Unified Navigation searches in Next Experience, including global search and configurable workspace search.

AI Search for Next Experience is automatically installed and enabled in the Zurich release, so you don't need to perform the initial migration and enablement configuration steps. To add new Unified Navigation workspace search configurations later, see [Add a new Unified Navigation workspace search configuration to AI Search for Next Experience](https://www.servicenow.com/docs/np4SXiaJK919a7KmaXD5eQ "Enable Unified Navigation search for newly installed workspaces in AI Search for Next Experience.").

To learn about how global search and configurable workspace search work when AI Search for Next Experience is enabled, see [Using global search with AI Search for Next Experience](https://www.servicenow.com/docs/oqq2IPXaO3H7IiztELli7Q "Global search enables you to search multiple record types at once from the Next Experience Unified Navigation search field. You can switch between global search results and results from workspace applications that you have access to.").
* **[Install AI Search for Next Experience](https://www.servicenow.com/docs/KToGdeB09RfYpC8iIPwu5w)**   
  Install the AI Search for Next Experience application from the ServiceNow® Store.
* **[Configuring AI Search for Next Experience](https://www.servicenow.com/docs/DbyZumyHJEEaMlnrDVopSQ)**   
  Use a Guided Setup module to step through configuration of search application settings and enablement of AI Search for Next Experience on your instance.
* **[Using global search with AI Search for Next Experience](https://www.servicenow.com/docs/oqq2IPXaO3H7IiztELli7Q)**   
  Global search enables you to search multiple record types at once from the Next Experience Unified Navigation search field. You can switch between global search results and results from workspace applications that you have access to.
* **[AI Search for Next Experience reference](https://www.servicenow.com/docs/1Ch~zWUnQ7p_tovUGVS6hA)**   
  Reference information for the AI Search for Next Experience application.