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sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

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    - zurich

ft:locale :

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ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

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---

# Microsoft OneDrive external content connector

# Microsoft OneDrive external content connector {#ariaid-title1}

* Release version: Zurich
* 
* Updated August 4, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Microsoft OneDrive external content connector retrieves files from individual drives in your Microsoft OneDrive source system and makes their content and metadata searchable in AI Search applications.

Connector administrators can run or schedule content crawls to retrieve updated content and access permissions from your source system, or user permission crawls
to retrieve updated security principals from your source system. Both types of crawl feed their data to AI Search for indexing.

The indexed content and metadata are stored as records in a connector-specific indexed source. Search administrators can create search sources from this
indexed source and link them to search profiles to make the indexed records searchable in AI Search applications.
* **[Create a public/private key pair for the Microsoft OneDrive external content connector](https://www.servicenow.com/docs/wwbGWT7PT5UOMIeaO3PghA)**   
  Generate a public/private key pair for the Microsoft OneDrive external content connector. Extract the public key as a DER-encoded binary X.509 format certificate for use in configuring API access for the connector in the Microsoft Entra admin center.
* **[Configure Microsoft OneDrive for external content indexing](https://www.servicenow.com/docs/qNMsSfUWLqCdts~7y7bZhw)**   
  Register an OAuth 2.0 application in the Microsoft Entra admin center to allow the Microsoft OneDrive external content connector to access your Microsoft OneDrive source system.
* **[Create a Microsoft OneDrive external content connector](https://www.servicenow.com/docs/8McWV2RktHZnyrMekw3X0g)**   
  Create an external content connector to retrieve searchable content and security principals from your Microsoft OneDrive source system.
* **[Configure crawl settings for a Microsoft OneDrive external content connector](https://www.servicenow.com/docs/3oRnRi4293aRNl4pC6aoTQ)**   
  Specify the individual drives you want your Microsoft OneDrive external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.

**Related tasks**   

* [Create a content crawl for an external content connector](https://www.servicenow.com/docs/~42Qr9c~jffY2LWWFQ4~xg "Retrieve searchable content and metadata from your source system with a content crawl. Run the crawl as a one-time task or schedule it to run on a recurring basis.")
* [Create a user permission crawl for an external content connector](https://www.servicenow.com/docs/r_v78cGt6CPCfTE0BP7xlA "Retrieve security principals from your source system with a user permission crawl. Run the crawl as a one-time task or schedule it to run on a recurring basis.")