---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Create a Genius Result configuration

# Create a Genius Result configuration {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a Genius Result configuration, set its trigger condition, and configure the results displayed on its answer card.

## Before you begin

Role required: ais_admin

## Procedure

1. Navigate to AllAI SearchSearch ExperienceSearch Profiles.
2. Open the search profile that you want to link the new Genius Result configuration to.
3. In the Genius Results related list, select Create and Link.
4. On the AI Search Genius Result Configuration form, fill in the fields.  
   For a description of the field values, see [AI Search Genius Result Configuration form](https://www.servicenow.com/docs/TCo08FVktAmwgTnlfVB3YQ "The AI Search Genius Result Configuration form enables you to create a Genius Result configuration for use in your AI Search search profiles.").
5. Select Submit.  
   The new Genius Result configuration appears in the Genius Results related list.
6. **Optional:** Open the Order for the new Genius Result configuration to control its display order for the search profile.
{#create-genius-results-config-ais__steps_nhl_yvy_lnb}

## What to do next

Changes to Genius Result configurations take effect in search as soon as you save them. You don't need to publish the linked search profile to make the new configuration take effect.

If you selected an NLU trigger condition, you must link an NLU model and its intents to your Genius Result configuration. For instructions, see [Link an NLU model and intents to a Genius Result configuration](https://www.servicenow.com/docs/6s_HLWIutxLf~74G22wHEA "Specify the NLU model and intents to use for a Genius Result configuration with an NLU trigger condition.").

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