---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Localization Framework support for Knowledge Base

# Localization Framework support for Knowledge Base {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Localization Framework enables the translation of Knowledge Base (KB) articles when a KB article is requested for translation into a
language and when a localization requested item (LRITM) is created.

## Localizing Knowledge Base {#lf-support-for-kb-articles__section_pp1_3hy_b5b}

The extension of the Localization Framework capabilities to KB articles enables you to do the following tasks:

* Select multiple languages from the available languages in the instance to configure settings with the knowledge base artifact. To configure localization settings, see [Localization Framework settings](https://www.servicenow.com/docs/p~g8etNiz~Jrrvksj2rXzg "You can define translation and workflow preferences for one or more languages and for one or all the available artifacts with Localization Framework settings.").
* Create LRITMs by requesting translations into one or more languages.
* Translate the content of the KB articles directly using the request translations option.
* Read, edit, and machine translate the content. You can also send the content to TMS or via email. You can export and import the content of the KB articles.  
  Note:  
  Activate the Dynamic Translation plugin (com.glide.dynamic_translation) to use machine translation in Localization Framework.
* Approve and publish the translated content.
* Translate Knowledge Base articles in bulk in multiple languages.
{#lf-support-for-kb-articles__ul_efd_wby_b5b}

For more information on translating the KB articles, see [Knowledge base article
localization](https://www.servicenow.com/docs/access?context=translation-management&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US).