---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Localization Framework

# Localization Framework {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow®
Localization Framework application standardizes and enhances the translation process of artifacts across the platform through configurable workflows. Such artifacts include ServiceNow®
Service Catalog items, Virtual Agent topics, Natural Language Understanding models, and Document Templates of ServiceNow®
HR Service Delivery.

## Get started {#localization-framework-landing__section_hfh_sgf_3yb}

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|-|-|-|
| [Explore Localization FrameworkLearn how the Localization Framework handles translations and artifacts.](https://www.servicenow.com/docs/8A4FFAffEwv66A61oEhS9A "Learn more about the Localization Framework app that enables a systematic localization process, so you can provide a seamless user experience in multiple languages.") | [Configure Localization FrameworkSet up and implement localization for your instance.](https://www.servicenow.com/docs/4h8tDyS_D6kXlcmFwZcWVA "Plan and configure your Localization Framework implementation.") | [Request translationsMake requests for translations and localization.](https://www.servicenow.com/docs/9lGXs8BT4nFDehn0V6~L4w "The Localization Framework provides the means to select one or more activated languages while requesting translations for artifacts from English into different languages.") |
| [Create translation projectsManage and approve projects, and carry out translations for single or bundled localization tasks and artifacts.](https://www.servicenow.com/docs/8wkFGLqacRlpiWJ1P0x25A "The Localization Framework provides the means to assemble, manage, and complete localization and translation tasks, from single item assignments to large batch projects.") | [Monitoring Localization FrameworkTrack Localization Framework performance and behavior.](https://www.servicenow.com/docs/NF4a21ZDQ4pUlMSAupDOaQ "Track localization performance and request translations with Localization Framework Dashboards.") | [Localization Framework referenceGet familiar with specific terminology and other Localization Framework reference materials.](https://www.servicenow.com/docs/mXXIiJf0RodzseQwfq7WyQ "Reference topics provide information on components and technical aspects of the Localization Framework.") |
[ ]

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## Troubleshoot and get help {#localization-framework-landing__section_mfh_sgf_3yb}

* [Localization](https://www.servicenow.com/success/playbook/globalization-localization.html?state=seamless) in the ServiceNow Customer Success Center
* [ServiceNow Community forums](https://www.servicenow.com/community/)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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