---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Localization Framework settings

# Localization Framework settings {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can define translation and workflow preferences for one or more languages and for
one or all the available artifacts with Localization Framework
settings.  
Before you define the translation and workflow preferences, ensure that you have the required artifacts to define the localization settings. For more information, see [Artifact configurations](https://www.servicenow.com/docs/HmhILma7TH_65Ft459B~AQ "You can configure the required artifacts and use the Localization Framework to fulfill the translation requests.").  
Note:  
Languages with no localization settings can't be selected for translation requests.  
You can enable one or more of the following translation modes to define the translation preferences. For more information, see [Translation modes](https://www.servicenow.com/docs/5V4GUIjo~3mkw1GwVbwPZg "The Localization Framework offers various translation modes for content translation. Localization fulfillers can use one of the translation modes to translate content and fulfill localization requests.").

* Activate the required translator if you want to use machine translation.  
  Note:  
  Machine translation in the Localization Framework application is powered by Dynamic Translation. Therefore, activating the Dynamic Translation plugin (com.glide.dynamic_translation) enables you to use the machine translation capability in Localization Framework.
* Configure a TMS service of your choice if you want to send the content to a translation management system for translation. For more information, see [Translation Management System configurations](https://www.servicenow.com/docs/5TvYUeFzD_Pn4hRVwvuKgQ "The Localization Framework supports integration with a translation management system to localize the content.").
* Configure an email subflow if you want to use a subflow other than the default subflow for sending the translatable content file for translation via email. For more information, see [Create a custom email subflow](https://www.servicenow.com/docs/CoMTYbqHRwM83mzIT0xPiA "Create an email subflow according to your requirements. You can then select this subflow to define translation preferences for a language.").
{#localization-settings__ul_eys_wnn_xnb}
* **[Create a custom email subflow](https://www.servicenow.com/docs/CoMTYbqHRwM83mzIT0xPiA)**   
  Create an email subflow according to your requirements. You can then select this subflow to define translation preferences for a language.
* **[Translation Management System configurations](https://www.servicenow.com/docs/5TvYUeFzD_Pn4hRVwvuKgQ)**   
  The Localization Framework supports integration with a translation management system to localize the content.
* **[Configure Localization Framework settings](https://www.servicenow.com/docs/sekj95G1B0uXlicoLHDmuw)**   
  Configure Localization Framework settings to request translations in the activated languages.
* **[Localization Framework Properties: Update Set Strategies](https://www.servicenow.com/docs/cF6TBOmpwywAcOqY07eCkA)**   
  Use update sets to migrate your translations to another instance. Configure properties for update sets according to your business requirements.