---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Localization Workspace Home and translation job status

# Localization Workspace Home and translation job status {#ariaid-title1}

* Release version: Zurich
* 
* Updated December 12, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Start a translation request and monitor the current status of your translation requests from the Localization Workspace Home screen.

## Overview of Localization Workspace Home {#lw-status-synchronization__section_b4r_l2j_nhc}

The Home screen of Localization Workspace is where you can launch a new translation request. Also, in the Home screen's My Requests list, you can track the progress of translation requests in the
system.

* A translation request that has been saved but not submitted has the State of Draft.
* A translation request that has been submitted to the translation service provider has a State of In progress (after its project has been packaged).

{#lw-status-synchronization__ul_npm_ngj_nhc}

Note:  
When displayed in the Requests list, the Cost is based on a rate rounded up to the decimal place that is set in your Display Value Currency field. However, the calculation of the informational cost estimate uses the actual rate that you have configured in Localization Workspace. The calculation does not use the currency's display value. For more information, see [Identify the FX Currency field and its display parameters](https://www.servicenow.com/docs/927Ph~4nks4BRGv_YyElmg "Specify the table, and the field within the table (for example, cost), that the FX Currency configuration applies to. Then, select the decimal precision and currency display parameters for the field.").

Localization Workspace extends and builds upon projects in Localization Framework. From the My Requests list you can review details of the translation request's project by selecting the LF Project number.

For information about creating a translation request, see [Requesting translations in Localization Workspace](https://www.servicenow.com/docs/gHaCEZ6u4Ub7fkCnLfT~aw "Create and submit translation requests in Localization Workspace. Generate informational cost estimates for review before submitting the request.").

## Translation request states {#lw-status-synchronization__section_qrx_y2j_nhc}

The state of translation requests in Localization Workspace corresponds to Localization Framework projects as follows.
{#lw-status-synchronization__table_yrw_dtn_bgc__entry__2}

| State | Description |
|-|-|
| Draft | The translation request is saved but not submitted. Corresponding Localization Framework status: Draft. |
| Submitted | The translation request has been moved to Localization Framework, where the project and its tasks are being created. Corresponding Localization Framework status: (N/A). |
| In progress | The translation project and its tasks have been successfully created in Localization Framework and sent to the selected translation provider. Corresponding Localization Framework status: In Progress. |
| Complete | The translation project is complete and all tasks within the project are complete and closed. Corresponding Localization Framework status: Closed Complete. |
| Closed: Project Incomplete | The translation project is incomplete when at least one of the tasks within the project has been marked as closed but isn't complete. Corresponding Localization Framework status: Closed Incomplete. |
[Table 1. Translation request states in Localization Workspace]

{#lw-status-synchronization__table_yrw_dtn_bgc}

The status of your translation request is displayed in the My Requests list in the State column.
**Related concepts**   

* [Requesting translations in Localization Workspace](https://www.servicenow.com/docs/gHaCEZ6u4Ub7fkCnLfT~aw "Create and submit translation requests in Localization Workspace. Generate informational cost estimates for review before submitting the request.")  
**Related reference**   

* [States of Localization Framework projects and tasks](https://www.servicenow.com/docs/oqxyMuk7LHZVwsrsqbT1Jw "In Localization Framework, the state of a localization project or of a task defines the status of the localization request. The states of the localization tasks change based on the workflow that is configured for translations.")