---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Types of Localizable content in Localization Workspace

# Types of Localizable content in Localization Workspace {#ariaid-title1}

* Release version: Zurich
* 
* Updated February 2, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Localization Workspace collects available translatable content from across your instance when you create a translation request. You can make your content available by configuring permissions and creating an artifact
record.

## Prerequisites for availability {#lw-localizable-content__section_ixh_fjz_y2c}

The availability of a content type is subject to its table and application scope permissions. Localization Workspace retrieves untranslated or partially translated documents when the following prerequisites are fulfilled.

* If you have created a custom artifact, be sure to set cross-scope privileges to ensure that a content type can be selected in Localization Workspace. For more information see [Cross-scope privileges for Localization Workspace](https://www.servicenow.com/docs/tcLGnyllcnEKJGmhp1YfuA "After you create custom translation artifacts, set cross-scope privileges so that your artifacts can be accessed from Localization Workspace.").
* If the target tables are restricted, set Restricted Caller Access privileges to ensure that a content type can be selected in Localization Workspace. For more information see [Restricted Caller Access for Localization Workspace](https://www.servicenow.com/docs/osk5P0lLPSKuKN6HRPbgrQ "Give Localization Workspace access to your content by setting Restricted Caller Access privileges. Setting these privileges is required only when target tables or scripts are restricted.")
* For Content Publishing artifacts, add the role sn_cd.content_admin to your Localization Workspace group in the sys_user_group table. This role is needed to see artifacts related to Content Publishing from Localization Workspace.
{#lw-localizable-content__ul_qbw_dvg_bgc}

## Translatable content {#lw-localizable-content__section_hqz_mmn_phc}

A document may be considered partially translated when its original is updated after translations were produced. In such cases it may be possible to synchronize the translated versions to the updated original by
translating only the new portion of the text.

## Content available by default {#lw-localizable-content__section_pqw_hmn_phc}

The following table lists the artifact types that are available by default when you install Localization Workspace. These are preconfigured with artifact records and cross-scope permissions.

You can also configure your own custom artifacts. For more information, see [Dynamic artifact detection in Localization Workspace](https://www.servicenow.com/docs/s1jSHaVy7dwFchgglaPnBA "With Dynamic artifact detection, Localization Workspace identifies all translatable content, including your custom artifacts.").

In this table the Filter column shows the query used to retrieve untranslated or partially translated content.
{#lw-localizable-content__table_vsv_lp4_52c__entry__3}

| Content type | Table | Filter |
|-|-|-|
| Block Content | sn_cd_block | (No filter. All records.) |
| Catalog Item | sc_cat_item | active=true\^state=published\^ORstate= |
| Document Template Block Content | sn_doc_template_block_content | active=true |
| Email Layout Configuration | sys_email_layout | (No filter. All records.) |
| Email Notification Configuration | sysevent_email_action | active=true |
| Email Template Configuration | sysevent_email_template | (No filter. All records.) |
| HTML Document Template | sn_doc_html_template | active=true |
| Knowledge | kb_knowledge | workflow_state=published\^ORworkflow_state=scheduled_publish\^ORworkflow_state=pending_retirement\^language=en |
| News Content | sn_cd_content_news | active=true |
| Notification Content | sn_cd_content_notification | active=true |
| Portal Content | sn_cd_content_portal | active=true |
| To-do Content | sn_cd_content_todo | active=true |
| NLU Model | sys_nlu_model | state=Published\^language=en |
| Survey | asmt_metric_type | active=true Note: Surveys are an available content type for Localization Workspace from the Yokohama Patch 7 release. |
| VA Topic | sys_cs_topic | active=true |
[Table 1. Localizable content available by default]

{#lw-localizable-content__table_vsv_lp4_52c}
**Related concepts**   

* [Dynamic artifact detection in Localization Workspace](https://www.servicenow.com/docs/s1jSHaVy7dwFchgglaPnBA "With Dynamic artifact detection, Localization Workspace identifies all translatable content, including your custom artifacts.")
* [Supported artifacts in Localization Framework](https://www.servicenow.com/docs/vIlVmixenGHoI~eCpo8r0Q "Localization Framework extends its framework capabilities to certain artifacts and translates the content of the artifact items.")