---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration
Release :
- zurich
ft:locale :
- en-US
ft:publication_title :
- Zurich ServiceNow AI Platform Administration
ft:clusterId :
- platadm
bundleId :
- platadm
workflow :
- Platform
---
# System Localization properties
# System Localization properties {#ariaid-title1}
* Release version: Zurich
*
* Updated June 25, 2026
*
*  3 minutes to read
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## Summary of System Localization properties
System Localization properties in ServiceNow enable customers to configure translation, currency, and locale settings for users across multiple countries.
These settings ensure that the platform's user interface and data representations such as sorting, currency display, and language preferences align with regional and linguistic requirements.
Some localization features require activating theI18N: Internationalizationplugin.
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## Key Features
* **Sorting in User's Session Language:** Enables string sorting in lists based on the user's selected language rather than default English, improving data readability for localized users. This is controlled by the `com.glide.db.sessionlanguagecollationfeature` property.
* **Login Language Selection:** Displays a language selector on the login page, allowing users to choose their preferred language. This requires the Internationalization plugin and is controlled by `glide.ui.login.language.select`.
* **Text Search Stemming Language:** Configures the stemming language for text search to improve search results by matching derived word forms. Available options include English, German, and French, managed by `glide.ts.stemminglanguage`.
* **Translation Debugging:** Shows a translation prefix on translatable strings to assist administrators and translators in locating and managing translations, enabled via `glide.ui.i18ntest`.
* **Single Currency Model:** Allows displaying all currency values in a uniform currency code regardless of user locale, helpful for global consistency in financial data. Controlled by `glide.i18n.singlecurrency` and the currency code set in `glide.i18n.singlecurrency.code`.
* **Default System Language and Locale:** Sets the system-wide default language (e.g., English, French, Spanish) and locale (language and country code) to determine currency conversions and regional settings. These are set by `glide.sys.language` and `glide.system.locale` respectively. Changing locale after production can cause currency conversion issues.
* **Spell Checker Dictionary:** Defines the language dictionary used for spell checking in the system for English users, with multiple language options available via `glide.spell.dictionary.en`.
## Additional Configuration via System Properties Table
Some advanced or less frequently used localization properties are configurable directly in the **System Properties \[sysproperties\]** table. Key properties include:
* `com.glide.db.i18nsessionlanguagesortabledefault`: Sets default column sorting behavior across the system, enabling sorting by session language or defaulting to English.
* `glidei18n.languagefallbackenabled`: Enables a fallback language hierarchy allowing intermediate languages before defaulting to English when translations are missing, enhancing user experience in multilingual environments.
## Practical Considerations for ServiceNow Customers
* Activate the **I18N: Internationalization** plugin to unlock most localization settings.
* Use the System Localization properties page to manage common localization settings and access the sysproperties table for advanced configurations.
* Set and maintain the system locale carefully; avoid changing the locale after going live to prevent currency calculation errors.
* Enable language selection on login to improve user experience for global teams.
* Leverage single currency mode if your organization requires uniform currency display independent of user locale.
* Utilize language fallback settings to ensure interface completeness in multiple languages.
System Localization properties configure translation, currency, and locale settings on the instance for users from multiple countries.
Some localization properties only appear after the I18N: Internationalization plugin is activated. Some properties are available on the System Localization properties page, but some lesser-used properties are available only from
the System Properties \[sys_properties\] table.
Access the following properties by navigating to AllSystem PropertiesSystem Localization.{#set-localization-props__table_uv2_n34_jz__entry__2}
| Property | Description |
|-|-|
| Enable sorting (for lists) in the user's session language when the language is other than English com.glide.db.session_language_collation_feature | Enable sorting string values in a column according to the rules of the user's session language. If this option isn't selected, field values are sorted according to the English alphabet. * Options: Yes \| No * Default value: No * When this property is set to Yes, and Locale Text Match is true, then the i18n_session_language_sortable column attribute must be set to false. See [Set case and accent sensitivity on a per-column basis](https://www.servicenow.com/docs/Y9fRCBD19FX7jAEB9a5xGQ "Set locale text match to provide case and accent sensitivity when searching the text of table columns. The default behavior for text searching in table columns is insensitive to case and accent (diacritic) variations, but you can enforce sensitivity using locale text match."). * Learn more: [Sorting according to the session language](https://www.servicenow.com/docs/SeidpvOqwt047LFIBPaZyw#sorting-session-language "Order string values according to the user's session language when sorting a column in a list.") {#set-localization-props__ul_yvf_pxr_hdc} |
| Show the language select box on the login page so the user can specify the language they would like to be logged in with. glide.ui.login.language.select | Enables language selection upon login. * Options: Yes \| No * Default value: Yes * Dependency: The I18N: Internationalization plugin must be active {#set-localization-props__ul_qqt_pj4_jz} |
| Text Search stemming language. glide.ts.stemming_language | Selects the language to match derived words in text search. * Options: English, German, and French * Default value: English * Dependency: The I18N: Internationalization plugin must be active * Learn more: [Zing matches derived words with stemming](https://www.servicenow.com/docs/OtFhLj5MRUgPDgrjN7aGKg "Convert any multiple-character search keyword to its stem form to find derived versions of the word.") {#set-localization-props__ul_rg1_xj4_jz} |
| Displays translation prefix on translatable strings. glide.ui.i18n_test | Adds a translation prefix on translatable fields to indicate where to find the string for translation. * Options: Yes \| No * Default value: No * Learn more: [Debug translations](https://www.servicenow.com/docs/JMOqM0hqUrbKRF2Ss9tkdw "Show which UI strings are translatable and their translation table to debug translations.") {#set-localization-props__ul_nyr_cl4_jz} |
| Use a single currency model. Display all currencies in the same currency code, regardless of a user's locale, country, or language code. glide.i18n.single_currency | Enable single currency mode. * Options: Yes \| No * Default value: No * Learn more: [Currency administration](https://www.servicenow.com/docs/vMbtvLC9NQmLveQ8zrwDHg "Currency fields provide features for handling the calculation, conversion, and display of currency values.") {#set-localization-props__ul_vsm_sl4_jz} |
| Default language for the system (two character values) glide.sys.language | * Options: en, fr, es, it, de * Default value: en {#set-localization-props__ul_hpf_4s4_jz} |
| If using the single currency model, display all currencies using this currency code. Currency codes use the ISO 4217 three letter format. glide.i18n.single_currency.code | * Options: ISO 4217 three-letter currency code * Default value: USD * Learn more: [Currency administration](https://www.servicenow.com/docs/vMbtvLC9NQmLveQ8zrwDHg "Currency fields provide features for handling the calculation, conversion, and display of currency values.") {#set-localization-props__ul_xyq_ct4_jz} |
| Locale code to use for localization. glide.system.locale | Determines the system's default currency into which all prices are automatically converted before other sums or conversions are performed. Changing this property after any price or currency fields have been given a value may result in improper conversion or prices that sum incorrectly. * Options: \[language code\].\[country code\] (for example, en.GB for Britain, fr.FR for France, de.DE for Germany, or ja.JP for Japan) * Default value: None * Learn more: [Locale settings](https://www.servicenow.com/docs/YtSBS4YoVRb1upPMmazWKw "There are two locale settings, system and user. The system locale determines the reference currency, and the user locale determines the session currency.") {#set-localization-props__ul_xhh_nt4_jz} Note: After you have set a value on this system property and your system has gone into production, do not change this value. If a user's locale must be changed, update the "Country code" field on the user record. |
| Spell checker dictionary to use for English users. glide.spell.dictionary.en | Sets the spell checker dictionary used in the system for English users. * Options: Brazilian Portuguese, Dutch, English US, English UK, French, German, Italian, Portuguese, Russian, Spanish, and Thai * Default value: English US * Learn more: [Locale settings](https://www.servicenow.com/docs/YtSBS4YoVRb1upPMmazWKw "There are two locale settings, system and user. The system locale determines the reference currency, and the user locale determines the session currency.") {#set-localization-props__ul_p5n_h54_jz} |
[ ]
{#set-localization-props__table_uv2_n34_jz}
Access the following properties by entering sys_properties.list in the navigation filter to open the System Properties \[sys_properties\] table.{#set-localization-props__table_a5f_yzb_kvb__entry__2}
| Property | Description |
|-|-|
| com.glide.db.i18n_session_language_sortable_default | Option to set the default behavior of column sorting. If true, the default behavior of columns is to sort according to the user's session language. If false, the default behavior of columns is to sort according to the English alphabet. * Type: true \| false * Default value: true * Dependency: The com.glide.db.session_language_collation_feature property must be set to true. * Learn more: [Sorting according to the session language](https://www.servicenow.com/docs/SeidpvOqwt047LFIBPaZyw#sorting-session-language "Order string values according to the user's session language when sorting a column in a list.") {#set-localization-props__ul_bvs_ssy_hdc} |
| glide_i18n.language_fallback_enabled | Option to allow setting fallback languages for the instance. Setting fallback languages creates a three-level hierarchy in which an intermediate language is used before defaulting to English when user interface text is not translated in the user's preferred language. * Type: true \| false * Default value: true * Learn more: [Set a fallback language](https://www.servicenow.com/docs/is9~2CJ0jc6_rSHV_QpgZA "Set a fallback language to be used when user interface text is not translated in the user's preferred language to accommodate the language needs of your users.") {#set-localization-props__ul_ah2_cvb_kvb} |
[ ]
{#set-localization-props__table_a5f_yzb_kvb}
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