---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# ServiceNow provided integrations

# ServiceNow provided
integrations {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow provides many
integrations as part of the platform.
These integrations are considered part of the platform and are provided at no additional
charge.
{#r_ServiceNowProvidedintegrations__table_dbv_wfq_np__entry__3}

| Integration | Type | Integration Point |
|-|-|-|
| Altiris (version 6.5) | [MID Server](https://www.servicenow.com/docs/access?context=mid-server-landing&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US) | CMDB |
| Google Maps | [Web services](https://www.servicenow.com/docs/access?context=r_AvailableWebServices&version=zurich&pubname=zurich-api-reference&ft:locale=en-US) | Varies |
| Google Custom Search | [Web services](https://www.servicenow.com/docs/access?context=r_AvailableWebServices&version=zurich&pubname=zurich-api-reference&ft:locale=en-US) | Knowledge |
| Integration --- IBM Watson Conversation Service | [Web services](https://www.servicenow.com/docs/access?context=r_AvailableWebServices&version=zurich&pubname=zurich-api-reference&ft:locale=en-US) | Varies |
| Microsoft SMS / SCCM | [MID Server](https://www.servicenow.com/docs/access?context=mid-server-landing&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US) | CMDB |
| Verizon eBonding | [Web services](https://www.servicenow.com/docs/access?context=r_AvailableWebServices&version=zurich&pubname=zurich-api-reference&ft:locale=en-US) | Incident |
[Table 1. Provided Integrations]

{#r_ServiceNowProvidedintegrations__table_dbv_wfq_np}
* **[Set up Google Maps API](https://www.servicenow.com/docs/TrW0Mtv8bu2CjTzaFA0jIQ)**   
  You enable the geolocation feature using the appropriate entries from a Google Maps API for Business license, or a Google Maps JavaScript API Key.
* **[Microsoft SCCM integration](https://www.servicenow.com/docs/iaxreD31nqp1JG1YStVysg)**   
  The Microsoft SCCM integration is a one direction import of SCCM data into the ServiceNow Configuration Management Database (CMDB).
* **[Migrate the Verizon eBonding Integration to a Production System](https://www.servicenow.com/docs/nfrGdwue32zZKp7d2xE3yw)**   
  This topic outlines the tasks required for moving the Verizon eBonding integration from a Dev/Test environment to a Production environment.

