---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Supported integration interfaces

# Supported integration interfaces {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow provides a number of
interfaces to be able to directly integrate with the platform. These interfaces are considered
part of the platform and are provided at no additional charge.
{#r_SupportedIntegrationInterfaces__table_fwl_bpq_np__entry__1}

| Interface |
|-|
| [Email](https://www.servicenow.com/docs/unhf7sYhRQWmSydMKEQzYg "Define an inbound email action to script how the system responds to an inbound email.") |
| [JDBC](https://www.servicenow.com/docs/Vzkkt1sScx78n9QAm6wMPQ "A JDBC probe runs on the MID Server to query an external database via JDBC and returns results to ServiceNow.") |
| [JSONv2 Web Service](https://www.servicenow.com/docs/access?context=c_JSONv2WebService&version=zurich&pubname=zurich-api-reference&ft:locale=en-US) |
| [LDAP integration](https://www.servicenow.com/docs/access?context=c_LDAPIntegration&version=zurich&pubname=zurich-platform-security&ft:locale=en-US) |
| [SOAP web service](https://www.servicenow.com/docs/access?context=c_SOAPWebService&version=zurich&pubname=zurich-api-reference&ft:locale=en-US) |
| [REST API](https://www.servicenow.com/docs/access?context=c_RESTAPI&version=zurich&pubname=zurich-api-reference&ft:locale=en-US) |
| [SAML](https://www.servicenow.com/docs/access?context=c_SAML2.0WebBrowserSSOProfile&version=zurich&pubname=zurich-platform-security&ft:locale=en-US) |
| [Digest token authentication](https://www.servicenow.com/docs/access?context=c_DigestTokenAuthentication&version=zurich&pubname=zurich-platform-security&ft:locale=en-US) |
| [ODBC driver](https://www.servicenow.com/docs/access?context=c_ODBCDriver&version=zurich&pubname=zurich-api-reference&ft:locale=en-US) |
| [Data Export](https://www.servicenow.com/docs/bOnDkGSR3vKtK85SG~BZuw "Export data from the ServiceNow AI Platform in a variety of formats.") |
| [CTI](https://www.servicenow.com/docs/JRqaaazgA4vejC8IJx6ikg "Computer Telephony Integration (CTI) is accomplished by the CTI client on the user machine sending a URL to the instance.") |
| [Syslog probe](https://www.servicenow.com/docs/I_5Q_dXi2FeHnrHJVI9B6A "The ServiceNow Syslog probe uses the MID Server to deliver log messages from a ServiceNow instance to another machine, such as a dedicated log server, using the syslog protocol over an IP network.") |
[Table 1. Supported Integration Interfaces]

{#r_SupportedIntegrationInterfaces__table_fwl_bpq_np}
* **[Computer Telephony Integration](https://www.servicenow.com/docs/JRqaaazgA4vejC8IJx6ikg)**   
  Computer Telephony Integration (CTI) is accomplished by the CTI client on the user machine sending a URL to the instance.
* **[Integrating ServiceNow with your Intranet](https://www.servicenow.com/docs/KvX9R0hdBHpHgubWuDDHsA)**   
  You can add a ServiceNow login link to your intranet.
* **[JDBCProbe](https://www.servicenow.com/docs/Vzkkt1sScx78n9QAm6wMPQ)**   
  A JDBC probe runs on the MID Server to query an external database via JDBC and returns results to ServiceNow.
* **[Syslog probe](https://www.servicenow.com/docs/I_5Q_dXi2FeHnrHJVI9B6A)**   
  The ServiceNow Syslog probe uses the MID Server to deliver log messages from a ServiceNow instance to another machine, such as a dedicated log server, using the syslog protocol over an IP network.